Partial failure of bn cert tool

Type: Bitnami Support Tool

Description:
Some errors occurred

The configuration was applied, but some of the changes could not be applied.
Find the details below.

The configuration report is shown below.

Failed steps:

  • Disable non-www to www redirection: Removing custom redirections not supported
  • Creating Let’s Encrypt certificate: Automatic renewal not working

Backup files:

  • /opt/bitnami/apache2/conf/httpd.conf.back.202201080408
  • /opt/bitnami/apache2/conf/bitnami/bitnami-apps-prefix.conf.back.202201080408
  • /opt/bitnami/apache2/conf/bitnami/bitnami.conf.back.202201080408

Find more details in the log file:

/tmp/bncert-202201080408.log

If you find any issues, please check Bitnami Support forums at:

https://community.bitnami.com

Press [Enter] to continue:

Hi @wfzimmerman,

It seems you already have some custom redirections (RewriteRule actions) in the Apache’s configuration files. You can remove them and let bncert configure the redirections or disable the redirections in bncert so it doesn’t break your configuration.

Do you have any other renewal job in cron?

sudo crontab -l
sudo crontab -l -u bitnami

If you continue running into issues, please note that you created a “Bitnami Support Tool” ticket when you have a technical issue. You will need to create a new ticket in the forum and provide the Bitnami Support Tool information.