I checked your bnsupport bundle and I see the parse application files under the
/opt/bitnami/apps/parse/htdocs directory. Can you check if the Bitnami services are properly running on your server?
sudo /opt/bitnami/ctlscript.sh status
Can you try to start them and see if you get any error?
sudo /opt/bitnami/ctlscript.sh restart
Apart from that, I see you are running an old version of the bnsupport tool. Can you follow the guide below to download and install the latest version? It would be of help if you run the latest version of your server