Pages not Loading with Elementor

Keywords: WordPress Multisite - Microsoft Azure - Technical issue - Application configuration

bnsupport ID: 929dd76d-183c-1583-7ac2-ff0f952c3ee4

bndiagnostic output:

? Resources: Found possible issues
? Apache: Found possible issues
https://docs.bitnami.com/installer/faq/linux-faq/administration/increase-memory-linux/
https://docs.bitnami.com/general/apps/wordpress/administration/use-pagespeed/#disable-pagespeed
https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/

bndiagnostic failure reason: I do not know how to perform the changes explained in the documentation

Description:
I have a couple problems, seems like the diagnostic tool is recommending more memory. I see it says only 0 of 205 recent fetches fully successful. And suggesting we disable pagespeed.
I’m not sure which if any of these diagnosed problems could be causing the Elementor pages not to load.

Hi @ismith1110,

It seems you have enough RAM memory for the application to work. However, the biggest problem I see is this syntax error in the wp-config.php file

 [Thu Nov 18 01:15:47.626225 2021] [proxy_fcgi:error] [pid 103653:tid 140153607665408] [client **ip_address**:31213] AH01071: Got error 'PHP message: PHP Parse error: syntax error, unexpected 'JUPITERX_LOG' (T_STRING), expecting ')' in /opt/bitnami/apps/wordpress/htdocs/wp-config.php on line 85', referer: https://esiequipment.com/wp-admin/post.php?post=10&action=elementor

It seems you edited the configuration file and included this error. Please review the line 85 of the wp-config.php file and ensure the syntax is correct. This is probably the root cause of the issue.

Happy to help!


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