Page not reachable after bncert-tool

Hi all,

I tried to use the bncert-tool and configured it in the following way:

Enable HTTP to HTTPS redirection [Y/n]: Y
Enable non-www to www redirection [Y/n]: n
Enable www to non-www redirection [y/N]: n

Now, when I enter the url I get “Forwarding Error”.

I executed the bnsupport-tool (fc66ec6c-adb2-029a-d5c3-9f2d052a4a47) if this helps. Looking forward for a good idea how to solve that :slight_smile:

Christopher

Hi @christopher.schuetze,

You need to enable SSL in the application as well. The following guide shows how:

https://docs.bitnami.com/aws/apps/prestashop/administration/configure-ssl/

But first you need to disable the redirection temporarily to access the application. You can do that by commenting out (adding # in the beginning of the line) the following lines in /opt/bitnami/apache2/conf/bitnami/bitnami.conf

  RewriteEngine On
  RewriteCond %{HTTPS} !=on
  RewriteCond %{HTTP_HOST} !^localhost
  RewriteCond %{HTTP_HOST} !^[0-9]+.[0-9]+.[0-9]+.[0-9]+$
  RewriteCond %{REQUEST_URI} !^/\.well-known
  RewriteRule ^/(.*) https://%{SERVER_NAME}/$1 [R,L]

Then restart Apache:

sudo /opt/bitnami/ctlscript.sh restart apache

After that you can follow the steps in the previously mentioned guide and reenable forcing HTTPS by uncommenting the same lines in the bitnami.conf file and restarting apache.

Regards,
Michiel

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