Keywords: OpenEdX - Microsoft Azure - Technical issue - Email configuration (SMTP)
bnsupport ID: 4d25868e-d371-762c-7bab-84e04da607f9
I have OpenEdx in Azure, and when our students try to reset the password, they never receive the email to start the reset process.
I have the SMTP well configured (Gmail), since they receive a confirmation email after registration. This problem only occurs on reset password.
** lms/edx.log **
2019-12-13 14:09:05,178 DEBUG 105958 [stevedore.enabled] enabled.py:70 - ignoring extension 'sailthru_email'
2019-12-13 14:09:05,199 DEBUG 105958 [edx_ace.delivery] message.py:149 - [student.passwordreset.1344e7ed-72d1-45a4-aa49-0cdf42e1dd47.04529615-e807-46c8-a022-24ada8ace89e] Attempting delivery of message
Do you have any clue?