Keywords: OpenEdX - AWS - Technical issue - Credentials
bnsupport ID: 8d43f90f-6c41-6d0a-0382-6211fc901ad3
Hello, I launched Bitnami Open Edx from AWS Marketplace and was able to SSH successfully, but using credentials (firstname.lastname@example.org with password from login screen) to login into Studio (http://IP/edx-studio) is unsuccessful. I retrieved credentials per instructions from /home/bitnami/bitnami_credentials and have confirmed that they are same. I was able to connect to mysql with the same credentials.
I also tried changing ‘user’ password by “sudo /opt/bitnami/apps/edx/bin/python.edxapp manage.py lms changepassword user --settings=bitnami” (per Login error on Bitnami Open edX VM (solved)), that did not work either.
What else can be done ? I need to get through this barrier (the very first step) to build some test courses. Please help.
Note: Earlier, I used Bitnami Open edX VM image and had the same issue, couldn’t get pass the login screen.
AWS AMI ID- ami-0f344c52d82e7e7bd
AWS AMI NAME- bitnami-edx-koa.1-0-r33-linux-debian-10-x86_64-hvm-ebs-98f7975e-2bf7-428b-8fd4-d9a91d062464