Opencart vm stack won't launch

luke2 2020-06-19 15:50:36 UTC #1

Keywords: OpenCart - Virtual Machines - Technical issue - Other
Description:
• Open opencart.app
• Click start

INFO: Starting "OpenCart" stack
ERROR: Error starting "OpenCart" stack: failed to start machine: hyperkit: [INFO] Resized file to 23375 clusters (2992000 sectors)
hyperkit: [INFO] image has 0 free sectors and 23372 used sectors
hyperkit: [INFO] Resized file to 8 clusters (1024 sectors)
hyperkit: [INFO] image has 0 free sectors and 4 used sectors
vm exit[0]
	reason		VMX
	rip		0x000000000009e019
	inst_length	3
	status		0
	exit_reason	33
	qualification	0x0000000000000000
	inst_type		0
	inst_error		0

jota 2020-06-22 08:16:37 UTC #2

Hi @luke2,

Are you trying to launch the VM for the first time or was it working previously and it fails now? There should be a log file in the /tmp folder (stackman-xxx.log), can you share its content here?

Thanks

luke2 2020-06-22 08:46:39 UTC #3

Trying to launch the VM for the first time,

/tmp » cat stackman-1592581689.log                                                                                                                                                                                                   
time="2020-06-19T16:48:15+01:00" level=info msg="Using \"/Applications/Opencart.app/Contents/Resources\""
time="2020-06-19T16:48:24+01:00" level=debug msg="hyperkit called with args [-M -A -H -U 2CEF40CA-9F3A-47B1-BBD9-AA5DD7B105F8 -c 1 -m 512M -s 0:0,hostbridge -s 31,lpc -l com1,autopty=/Users/lukes/.bitnami/stackman/machines/opencart/tmp/tty,log=/Users/lukes/.bitnami/stackman/machines/opencart/log/boot.log -s 2:0,virtio-net -F /Users/lukes/.bitnami/stackman/machines/opencart/tmp/machine.pid -s 4:0,virtio-blk,file:///Users/lukes/.bitnami/stackman/machines/opencart/vm/machine.qcow2?sync=os&buffered=1,format=qcow,qcow-config=discard=true;compact_after_unmaps=0;keep_erased=0;runtime_asserts=false -f kexec,/Users/lukes/.bitnami/stackman/machines/opencart/vm/vmlinuz,/Users/lukes/.bitnami/stackman/machines/opencart/vm/initrd.img,earlyprintk=serial console=ttyS0 root=/dev/vda1 -s 5:0,virtio-blk,file:///Users/lukes/.bitnami/stackman/machines/opencart/vm/firstboot.qcow2?sync=os&buffered=1,format=qcow,qcow-config=discard=true;compact_after_unmaps=0;keep_erased=0;runtime_asserts=false]: stdout: MAC: 2a:3d:09:f9:33:c4\n; stderr: "
time="2020-06-19T16:48:24+01:00" level=info msg="MAC Adress: 2a:3d:09:f9:33:c4"
time="2020-06-19T16:48:24+01:00" level=debug msg="Waiting for IP to be assigned..."
time="2020-06-19T16:48:26+01:00" level=debug msg="(1 tries) Cannot find IP: cannot map MAC address \"2a:3d:9:f9:33:c4\" to IP: Could not find an IP address for 2a:3d:9:f9:33:c4"

jota 2020-06-22 12:13:52 UTC #4

Hi @luke2,

luke2:

Trying to launch the VM for the first time,

Copy/tmp » cat stackman-1592581689.log
time="2020-06-19T16:48:15+01:00" level=info msg="Using \"/Applications/Opencart.app/Contents/Resources\""
time="2020-06-19T16:48:24+01:00" level=debug msg="hyperkit called with args [-M -A -H -U 2CEF40CA-9F3A-47B1-BBD9-AA5DD7B105F8 -c 1 -m 512M -s 0:0,hostbridge -s 31,lpc -l com1,autopty=/Users/lukes/.bitnami/stackman/machines/opencart/tmp/tty,log=/Users/lukes/.bitnami/stackman/machines/opencart/log/boot.log -s 2:0,virtio-net -F /Users/lukes/.bitnami/stackman/machines/opencart/tmp/machine.pid -s 4:0,virtio-blk,file:///Users/lukes/.bitnami/stackman/machines/opencart/vm/machine.qcow2?sync=os&buffered=1,format=qcow,qcow-config=discard=true;compact_after_unmaps=0;keep_erased=0;runtime_asserts=false -f kexec,/Users/lukes/.bitnami/stackman/machines/opencart/vm/vmlinuz,/Users/lukes/.bitnami/stackman/machines/opencart/vm/initrd.img,earlyprintk=serial console=ttyS0 root=/dev/vda1 -s 5:0,virtio-blk,file:///Users/lukes/.bitnami/stackman/machines/opencart/vm/firstboot.qcow2?sync=os&buffered=1,format=qcow,qcow-config=discard=true;compact_after_unmaps=0;keep_erased=0;runtime_asserts=false]: stdout: MAC: 2a:3d:09:f9:33:c4\n; stderr: "
time="2020-06-19T16:48:24+01:00" level=info msg="MAC Adress: 2a:3d:09:f9:33:c4"
time="2020-06-19T16:48:24+01:00" level=debug msg="Waiting for IP to be assigned..."
time="2020-06-19T16:48:26+01:00" level=debug msg="(1 tries) Cannot find IP: cannot

Did you already obtain the error when running the cat command?

Apart from that information, let's try to obtain more information from your environment:

What's the OS version you have?
Can you try to run these commands? Please note that it'll remove all the data of the Bitnami OS X VM (I don't know if you launched another VM previously)

cd 
rm -rf .bitnami

and start the OS X VM again?

Did you copy the .app file to the /Applications folder or did you launch it using the mounted directory? Please note that you need to copy the .app file to the /Applications folder and run it from there

Thanks

luke2 2020-06-22 12:36:59 UTC #5

Hi tried to remove .btinami/ and start over and its sorted,

I'm wondering if it was related to having updated to OSX Catalina since I first launched a bitnami VM ? Anyway I'm sorted now thank you for the excellent support.

jota 2020-06-23 06:54:19 UTC #6

Hi @luke2,

This update shouldn't be the reason why the VM failed. I'm glad to hear that everything is working properly now

Enjoy!

system 2020-07-07 06:54:29 UTC #7

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