Keywords: Odoo - Amazon Web Services - Technical issue - Email configuration (SMTP)
We have an issue with Odoo Helpdesk module. We have configured Amazon Workmail and when configuring odoo for the outgoing mail server for the Helpdesk module templates we got the following returning error message:
"Unfortunately, the system was unable to deliver your mail.
The error given was:
2018-07-16 20:24:24 : You are not allowed to send as user or group firstname.lastname@example.org
You may need to contact your e-mail administrator to solve this problem."
Do you have any clue about this issue?