Odoo 13 Bitnami wkhtmltopdf problem

enrique.maffezzini 2020-05-24 02:50:58 UTC #1

Keywords: Odoo - Google Cloud Platform - Technical issue - Other
bnsupport ID: a3c5a627-eb35-f149-b394-97509f9c2d05
Description:
I have been unable to fix the pdf report problem, the tutorial's links on the code are dead:
https://docs.bitnami.com/google/apps/odoo/configuration/install-wkhtmltopdf/

I'm getting the error :

See /var/log/fontconfig.log for more information.
dpkg: error processing package fontconfig (--configure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of wkhtmltox:
wkhtmltox depends on fontconfig; however:
Package fontconfig is not configured yet.
dpkg: error processing package wkhtmltox (--configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
fontconfig
wkhtmltox
E: Sub-process /usr/bin/dpkg returned an error code (1)

amoreno 2020-05-25 13:46:43 UTC #2

Hi, @enrique.maffezzini.

Can you try this workaround? https://community.bitnami.com/t/wkhtmltopdf-installation-error-in-last-ova-of-odoo/70863/10

Regards,
Alejandro

enrique.maffezzini 2020-05-25 16:36:25 UTC #3

I was unable to fix the problem:

user@domain:~$ sudo apt-get install fontconfig
Reading package lists... Done
Building dependency tree
Reading state information... Done
fontconfig is already the newest version (2.11.0-6.7+b1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
2 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] y
Setting up fontconfig (2.11.0-6.7+b1) ...
Regenerating fonts cache... failed.
See /var/log/fontconfig.log for more information.
dpkg: error processing package fontconfig (--configure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of wkhtmltox:
wkhtmltox depends on fontconfig; however:
Package fontconfig is not configured yet.
dpkg: error processing package wkhtmltox (--configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
fontconfig
wkhtmltox
E: Sub-process /usr/bin/dpkg returned an error code (1)

taylor.yip 2020-05-25 17:07:48 UTC #4

Hi @enrique.maffezzini,

I faced the same error and you may try this:

Regards,
Taylor

enrique.maffezzini 2020-05-25 20:56:53 UTC #5

That didn't work either:

user@domain:~$ sudo apt-get install zlib1g libxrender1 libfreetype6 libxext6 libx11-6
Reading package lists... Done
Building dependency tree
Reading state information... Done
libfreetype6 is already the newest version (2.6.3-3.2+deb9u1).
libx11-6 is already the newest version (2:1.6.4-3+deb9u1).
libxext6 is already the newest version (2:1.3.3-1+b2).
libxrender1 is already the newest version (1:0.9.10-1).
zlib1g is already the newest version (1:1.2.8.dfsg-5).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] y
Setting up fontconfig (2.11.0-6.7+b1) ...
Regenerating fonts cache... done.
W: APT had planned for dpkg to do more than it reported back (0 vs 4).
Affected packages: fontconfig:amd64

amoreno 2020-05-27 10:32:43 UTC #6

Hi, @enrique.maffezzini.

This worked for me:

Uninstall wkhtmltox and fontconfig

sudo apt purge wkhtmltox fontconfig

Move Bitnami's fontconfig binaries:

find /opt/bitnami/common/bin -name fc-* | sudo xargs -I {} mv {} {}.bak

Download wkhtmltox for Debian 9 and install it:

curl -LO https://github.com/wkhtmltopdf/wkhtmltopdf/releases/download/0.12.5/wkhtmltox_0.12.5-1.stretch_amd64.deb
sudo apt install -f ./wkhtmltox_0.12.5-1.stretch_amd64.deb

Let me know how it goes.

Regards,
Alejandro

enrique.maffezzini 2020-05-30 02:51:30 UTC #7

Hi @amoreno,

That did the trick just fine.

Thanks a lot,

Maffezzini Enrique

amoreno 2020-06-01 08:51:50 UTC #8

Glad it worked. Please, don't hesitate to open a new thread should you encounter further issues.

Regards,
Alejandro

amoreno 2020-06-01 08:51:52 UTC #9

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