Not able to login into wp-admin

deepchand.v 2019-06-11 05:27:09 UTC #1

Hi,

I have bitnami stack on AWS instance. Suddenly blocked from accessing wp-admin. When I try to access wp-admin it says "Sorry, you are not allowed to access this page.". I've tried to debug and change permissions, renamed plugins etc but no luck. Can you provide any solution

jota 2019-06-11 08:50:35 UTC #3

Hi @deepchand.v,

Can you try resetting the password of the user you have

and reset the permissions of that user too?

Please note that you will need to specify the user's id properly when running the commands. If not, you will modify the information of a different user.

Happy to help!

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jbaileybiz 2019-06-15 18:26:40 UTC #4

Hi Jota, I am not the person who you were helping above..but I am locked out of my account too. Its my fault.. I should have wrote down my credentials in more than one place. I followed the bitnami ssh reset as you have provided in the first paragraph "mysql -u root -p bitnami one..and it prompts me for a password? Is it referring to the new password I added to this script, or my google cloud console login password?

Second question. After I reset this password.. your saying to edit fields in the database to bring the ability to use USER back, correct? So step 1. reset password, step 2. update database

Your help is valued highly jota.

jota 2019-06-17 10:32:35 UTC #5

Hi @jbaileybiz,

It asks you for the password of the root user of the database. Please note that this password is the same one we configured when you launched the machine so if you don't remember that one you won't be able to access the database. However there is an alternative way to solve this. Instead of using "mysql -u root", you can use "mysql -u bn_wordpress" and the password that is set in the wp-config.php file.

Note: Can you try this alternative way to obtain the random password that was configured for your application

https://docs.bitnami.com/google/faq/get-started/find-credentials/#find-credentials-using-the-server-console

You can also try to obtain the password from this file

sudo cat /opt/bitnami/var/log/pre-start.log

No, the first post mentions how to reset the password of a WordPress' user. The second one allows you grant admin privileges to a user in case you accidentally removed those permissions.

mikhael.cpt 2019-06-17 15:49:11 UTC #6

HI there

any help with my login ..im a complete noob .also im told I may only upload x1image...

this is where i Start,,I select manager-os which I put on my desktop

then I select launch MyPHPAdmin menu and browser opens to the following login screen

all the word press UID and PW does not log me in..

im using OSX HS pls if anyone understand my problem pls help thanks

jbaileybiz 2019-06-17 16:53:04 UTC #7

Thank you for your help, that worked perfectly.

jota 2019-06-18 06:48:43 UTC #8

Hi @mikhael.cpt,

Please create a new topic in this forum with your question so our team takes care of it. This seems to be a different issue and we would like to have separate topics per question, this way the users could find the solutions easily.

Thanks

system 2019-07-02 06:48:47 UTC #9

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