Hi @jagadeeshsandireddy,
It seems the upload process failed, can you retry?
sudo /opt/bitnami/bnsupport-tool
If you get the same error, I'll let you know how you can share the files with us.
Thanks
I am really sorry, I have deleted that server, and using a 5 days old backup created a new one, and the new server is working fine shall we see the same issue happens to the new server also?
I'm glad to hear it's working now. Should the same issue happen again we will be glad to help you here.
Regards,Michiel
thank you very much for support
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