New domain is redirecting to old domain

elieobeid7 2019-10-13 16:18:34 UTC #1

Keywords: Magento - AWS - Technical issue - Domain Name (DNS)
bnsupport ID: d46ffd30-4223-311f-57a6-f7fbd5dad43d
Description:
My main domain is sacredbasket.com
I created a new domain for developers to finish their job, which contain a clone instance, thesacredbaskets.com

The new domain has new ip and new everything, I generated new ssl for it, and changed the domain like this

https://docs.bitnami.com/aws/faq/configuration/configure-custom-domain/

thesacredbaskets.com still redirects to sacredbasket.com.

I searched all files for a hardcoded string somewhere, found nothing

sudo grep -Ril "sacredbasket.com" /opt/bitnami/

I searched phpmyadmin, no wrong url, removed var/cache. cleared and flushed cache, tried in different browsers and too many things. still redirects to the other website

jota 2019-10-14 10:51:57 UTC #2

Hi @elieobeid7,

Did you run the bnconfig tool with the machine_hostname parameter?

cd /opt/bitnami/apps/magento
sudo ./bnconfig --machine_hostname thesacredbaskets.com

Thanks

elieobeid7 2019-10-14 19:03:54 UTC #3

Did it before I asked and it worked, tried to do it again now just so we are sure, I get

sudo ./bnconfig --machine_hostname thesacredbaskets.com
Error running /opt/bitnami/common/bin/curl --location --silent --get --request GET --data "@/tmp/curl_data_50b7845739.txt" "thesacredbaskets.com": child process exited abnormally

jota 2019-10-15 09:09:08 UTC #4

Ok @elieobeid7,

Our engineering team will review all the information and will update this ticket as soon as we have more information.

Thanks

elieobeid7 2019-10-16 00:29:34 UTC #5

It's letsencrypt error, when I remove that it works fine

How to delete old ssl belonging to the old domain in order to generate new ones? the ssl are still there, can't get rid of them. I used your autogenerator
please send me /opt/bitnami/apache2/conf/bitnami/bitnami.conf, I deleted it and don't have a backup. I know you include an original one, deleted that too. I want another one.

abjimenez 2019-10-16 07:57:41 UTC #6

Hi @elieobeid7,

It's letsencrypt error, when I remove that it works fine

What do you mean by the above sentence? Do you mean accessing to http://thesacredbaskets.com (http) instead of https?

Here you can find your bitnami.conf file:

bitnami_conf.zip (1.1 KB)

Best regards,
Andrés Bono.

elieobeid7 2019-10-16 13:16:20 UTC #7

I mean by disabling letsencrypt, I'll be able to access the site from http, if i enable letsencrypt, i get redirect stuff.

elieobeid7 2019-10-17 21:12:17 UTC #8

Please check this

https://community.bitnami.com/t/magento-2-3-1-admin-area-redirects-to-old-domain/71385

lets continue there because I redid the installation and I fixed many things and I made the question defined and a lot less confusing.

jota 2019-10-18 06:56:20 UTC #9

Bitnami provides free all-in-one installers, virtual machines and cloud images for popular open source applications. Get them now!