Keywords: OpenProject - Virtual Machines - Technical issue - Other
bnsupport ID: f2d36823-1f3c-2daa-c662-f7c1b0496f93
I've imported the OpenProject VM into VirtualBox. (details below)
The only change to the default values I've made is to increase the RAM to 8GB.
Starting the VM for the first time appears to work OK, and I end up with the login prompt with the User ID and password, as expected.
On another machine, I enter the IP address displayed on the VM login prompt. I expect to see a login prompt for Open Project. Instead (after a long delay) I see an error message (We're sorry, but something went wrong)....a Phusion Passenger message.
I've searched the forums and found a couple of posts describing similar a problem but the suggestions don't seem to resolve this.
"ctlscript status" indicates that all the items listed are already running. I have noticed that "openproject_delayed_job" is listed instead of "openproject".
I've tried restarting the services. They all restart OK except for "openproject_delayed_job" which indicates "not started". I've tried starting this one manually with ctlscipt but get the error message "openproject_delayed_job could not be started". I then look at the status again, and it indicates that "openproject_delayed_job is already running" ?
This install of VirtualBox is already running other Bitnami instances fine, so I don't believe the problem is there.
As it's a fresh install, I'm not really sure how to start diagnosing it.
VirtualBox version 6.1.16 hosted within Windows 10.