My website on Wordpress Multisite (bitnami) using SSL and CloudFront on AWS gives error 502

GunG 2018-11-19 10:30:12 UTC #21

Hello,
sorry for the late answer, I will check the logs today and let you know. Will also check /etc/hosts.

Godaddy redirection might be related to a wrong record at Godaddy, although I have recently moved everything to Amazon Route53

GunG 2018-11-20 22:40:43 UTC #22

Hello again,
access logs are still full of redirections:

188.146.111.189 - - [20/Nov/2018:22:28:56 +0000] "GET / HTTP/1.1" 302 -
188.146.111.189 - - [20/Nov/2018:22:28:56 +0000] "GET /wp-signup.php?new=18.130.63.232 HTTP/1.1" 404 50657
188.146.111.189 - - [20/Nov/2018:22:28:56 +0000] "GET /wp-content/themes/twentyseventeen/style.css?ver=4.9.8 HTTP/              1.1" 200 15755
188.146.111.189 - - [20/Nov/2018:22:28:56 +0000] "GET /wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1 HTTP/              1.1" 200 4014
188.146.111.189 - - [20/Nov/2018:22:28:56 +0000] "GET /wp-content/themes/twentyseventeen/assets/js/skip-link-focus              -fix.js?ver=1.0 HTTP/1.1" 200 416
188.146.111.189 - - [20/Nov/2018:22:28:56 +0000] "GET /wp-includes/js/jquery/jquery.js?ver=1.12.4 HTTP/1.1" 200 33              766
188.146.111.189 - - [20/Nov/2018:22:28:56 +0000] "GET /wp-content/themes/twentyseventeen/assets/images/header.jpg               HTTP/1.1" 200 114854
188.146.111.189 - - [20/Nov/2018:22:28:57 +0000] "GET /wp-content/themes/twentyseventeen/assets/js/global.js?ver=1              .0 HTTP/1.1" 200 2606
188.146.111.189 - - [20/Nov/2018:22:28:57 +0000] "GET /wp-content/themes/twentyseventeen/assets/js/jquery.scrollTo              .js?ver=2.1.2 HTTP/1.1" 200 2409
188.146.111.189 - - [20/Nov/2018:22:28:57 +0000] "GET /wp-includes/js/wp-embed.min.js?ver=4.9.8 HTTP/1.1" 200 751
188.146.111.189 - - [20/Nov/2018:22:28:57 +0000] "GET /wp-includes/js/wp-emoji-release.min.js?ver=4.9.8 HTTP/1.1"               200 4382
188.146.111.189 - - [20/Nov/2018:22:28:57 +0000] "GET /favicon.ico HTTP/1.1" 200 -
172.31.20.229 - - [20/Nov/2018:22:29:04 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:29:20 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:29:34 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:29:50 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:30:04 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:30:20 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:30:34 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:30:50 +0000] "GET / HTTP/1.1" 302 -
172.31.22.37 - - [20/Nov/2018:22:31:02 +0000] "GET /bitnami/banner.js HTTP/1.1" 200 1127
172.31.22.37 - - [20/Nov/2018:22:31:02 +0000] "GET /bitnami/images/close.png HTTP/1.1" 200 2064
172.31.22.37 - - [20/Nov/2018:22:31:02 +0000] "GET /bitnami/images/corner-logo.png HTTP/1.1" 200 26352
188.146.111.189 - - [20/Nov/2018:22:31:02 +0000] "GET / HTTP/1.1" 200 20971
188.146.111.189 - - [20/Nov/2018:22:31:02 +0000] "GET /bitnami/images/close.png HTTP/1.1" 200 2064
188.146.111.189 - - [20/Nov/2018:22:31:02 +0000] "GET /bitnami/images/corner-logo.png HTTP/1.1" 200 26352
188.146.111.189 - - [20/Nov/2018:22:31:02 +0000] "POST /mod_pagespeed_beacon?url=http%3A%2F%2Fxtreme-offers.com%2F               HTTP/1.1" 204 -
188.146.111.189 - - [20/Nov/2018:22:31:02 +0000] "GET /favicon.ico HTTP/1.1" 200 -
172.31.20.229 - - [20/Nov/2018:22:31:04 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:31:20 +0000] "GET / HTTP/1.1" 302 -
188.146.111.189 - - [20/Nov/2018:22:31:31 +0000] "GET / HTTP/1.1" 302 -
188.146.111.189 - - [20/Nov/2018:22:31:31 +0000] "GET /wp-signup.php?new=18.130.63.232 HTTP/1.1" 404 50657
188.146.111.189 - - [20/Nov/2018:22:31:32 +0000] "GET /favicon.ico HTTP/1.1" 200 -
172.31.20.229 - - [20/Nov/2018:22:31:34 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:31:50 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:32:04 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:32:20 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:32:34 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:32:50 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:33:04 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:33:20 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:33:34 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:33:50 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:34:04 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:34:20 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:34:34 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:34:50 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:35:04 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:35:20 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:35:34 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:35:50 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:36:04 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:36:20 +0000] "GET / HTTP/1.1" 302 -
172.31.20.229 - - [20/Nov/2018:22:36:34 +0000] "GET / HTTP/1.1" 302 -
172.31.33.21 - - [20/Nov/2018:22:36:50 +0000] "GET / HTTP/1.1" 302 -

I have added the Ip address of the ec2 instance for the domain and I can now access to it but it is not encrypted at all (and www version give ERR_CERT_COMMON_NAME_INVALID error first (did not add it in the hosts file). Plus, whenever I try to access directly via the IP, it is directed to /wp-signup.php?new=18.130.63.232 subdomain for some reason.
For the cloudfront distribution address, the error still remains the same

So it all shows me that the error is at the bottom , is related to the instance itself and/or the DNS records
Here is the CloudFront distribution address:

https://d11g39u5usq1qv.cloudfront.net/

rafaelrios 2018-11-26 11:20:44 UTC #23

Hi @GunG,
Sorry for the delay.

Could you send me the configuration files ?. You do not need to post the configuration file here, we have a Support Tool that will gather relevant information for us to review your configuration. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool

The redirections can be normal if the request are to a Hostname and wp to server in other hostname. As apache do not log the headers sent/returned, Could you log in one the servers and run the following commands ?

$ curl -vsD - 'http://18.130.63.232/' -o /dev/null

and also:

$ curl -vsD - 'http://localhost/' -o /dev/null

And then paste here what they return.

Thanks forehand.
Rafael Rios.

GunG 2018-11-28 21:12:51 UTC #24

Hello,
Ok just ran the support bundle, here is the output:
976b5cc8-1552-c2f8-bb2b-47d08919ef82

and regarding the commands, for the first command, the output was:

GET / HTTP/1.1
Host: 18.130.63.232
User-Agent: curl/7.45.0
Accept: /

< HTTP/1.1 302 Found
HTTP/1.1 302 Found
< Date: Wed, 28 Nov 2018 21:06:40 GMT
Date: Wed, 28 Nov 2018 21:06:40 GMT
< Server: Apache
Server: Apache
< X-Powered-By: PHP/7.0.31
X-Powered-By: PHP/7.0.31
< X-Frame-Options: SAMEORIGIN
X-Frame-Options: SAMEORIGIN
< Vary: Cookie
Vary: Cookie
< Location: http://xtreme-offers.com/wp-signup.php?new=18.130.63.232
Location: http://xtreme-offers.com/wp-signup.php?new=18.130.63.232
< Cache-Control: s-maxage=10
Cache-Control: s-maxage=10
< Content-Length: 0
Content-Length: 0
< Content-Type: text/html; charset=UTF-8
Content-Type: text/html; charset=UTF-8

and for the second curl:

Connected to localhost (127.0.0.1) port 80 (#0)

GET / HTTP/1.1
Host: localhost
User-Agent: curl/7.45.0
Accept: /

< HTTP/1.1 302 Found
HTTP/1.1 302 Found
< Date: Wed, 28 Nov 2018 21:07:41 GMT
Date: Wed, 28 Nov 2018 21:07:41 GMT
< Server: Apache
Server: Apache
< X-Powered-By: PHP/7.0.31
X-Powered-By: PHP/7.0.31
< X-Frame-Options: SAMEORIGIN
X-Frame-Options: SAMEORIGIN
< Vary: Cookie
Vary: Cookie
< Location: http://xtreme-offers.com/wp-signup.php?new=localhost
Location: http://xtreme-offers.com/wp-signup.php?new=localhost
< Cache-Control: s-maxage=10
Cache-Control: s-maxage=10
< Content-Length: 0
Content-Length: 0
< Content-Type: text/html; charset=UTF-8
Content-Type: text/html; charset=UTF-8

rafaelrios 2018-12-04 12:42:32 UTC #25

Hi @GunG,
It seems that for http is working correctly. Can you confirm that point ?

Thanks forehand

GunG 2018-12-04 12:46:11 UTC #26

Hello,
yes but this was after the modification of /etc/hosts, I can also upload the results after removing the record.

rafaelrios 2018-12-06 10:40:39 UTC #27

Hi @GunG,
Yes, please do it.

Best Regards,
Rafael Rios.

GunG 2018-12-07 15:12:55 UTC #28

Hello,
I have removed it the outputs did not change:

*   Trying 18.130.63.232...

Connected to 18.130.63.232 (18.130.63.232) port 80 (#0)

GET / HTTP/1.1
Host: 18.130.63.232
User-Agent: curl/7.45.0
Accept: /

< HTTP/1.1 302 Found
HTTP/1.1 302 Found
< Date: Fri, 07 Dec 2018 15:09:24 GMT
Date: Fri, 07 Dec 2018 15:09:24 GMT
< Server: Apache
Server: Apache
< X-Powered-By: PHP/7.0.31
X-Powered-By: PHP/7.0.31
< X-Frame-Options: SAMEORIGIN
X-Frame-Options: SAMEORIGIN
< Vary: Cookie
Vary: Cookie
< Location: http://xtreme-offers.com/wp-signup.php?new=18.130.63.232
Location: http://xtreme-offers.com/wp-signup.php?new=18.130.63.232
< Cache-Control: s-maxage=10
Cache-Control: s-maxage=10
< Content-Length: 0
Content-Length: 0
< Content-Type: text/html; charset=UTF-8
Content-Type: text/html; charset=UTF-8

Second one:

Trying 127.0.0.1...
Connected to localhost (127.0.0.1) port 80 (#0)

GET / HTTP/1.1
Host: localhost
User-Agent: curl/7.45.0
Accept: /

< HTTP/1.1 302 Found
HTTP/1.1 302 Found
< Date: Fri, 07 Dec 2018 15:11:20 GMT
Date: Fri, 07 Dec 2018 15:11:20 GMT
< Server: Apache
Server: Apache
< X-Powered-By: PHP/7.0.31
X-Powered-By: PHP/7.0.31
< X-Frame-Options: SAMEORIGIN
X-Frame-Options: SAMEORIGIN
< Vary: Cookie
Vary: Cookie
< Location: http://xtreme-offers.com/wp-signup.php?new=localhost
Location: http://xtreme-offers.com/wp-signup.php?new=localhost
< Cache-Control: s-maxage=10
Cache-Control: s-maxage=10
< Content-Length: 0
Content-Length: 0
< Content-Type: text/html; charset=UTF-8
Content-Type: text/html; charset=UTF-8

system 2018-12-21 15:12:59 UTC #29

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.

rafaelrios 2018-12-21 20:33:50 UTC #30

Hi @GunG,
Sorry for the long delay.

I've been doing some testing. The redirect behavior can not be avoided in WP multisite, the redirection to wp-signup.php?new=18.130.63.232 is normal.

Could you fix the ERR_CERT_COMMON_NAME_INVALID issue ?

Best regards
Rafael Rios

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