My site cannot load, wp-admin cannot load as well. Error: site can’t be reached DNS_PROBE_FINISHED_NXDOMAIN

Keywords: WordPress - Google Cloud Platform - Technical issue - Other
Description:
The wordpress site works well for few weeks but suddenly can’t load.

Hi @mei,

The xip.io domain seems down, can you follow this guide to update the application to use the nip.io domain?

https://docs.bitnami.com/google/apps/wordpress-multisite/configuration/configure-wordpress-multisite/#configure-the-domain-for-the-wordpress-multisite-main-blog

You will need to run these commands

cd /opt/bitnami/apps/wordpress
sudo ./bnconfig --machine_hostname MACHINE_IP_ADDRESS.nip.io

Happy to help!


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I am using custom domain and have pointed it to the ip address. It works for the login page but any other subdomains it does not work, I am on a multisite

Thanks @jota @ksiziva
I managed to solve the issue by pointing the ip address to a custom domain.

Hi @mei,

I’m really glad to hear that you managed to solve the problem. I just want to add that we released a new version of the Bitnami WordPress Multisite solution that uses nip.io instead of xip.io when configuring the default domain.

@ksiziva, if you still have problems with the domain configuration, please follow the instructions in our documentation to configure the app properly

https://docs.bitnami.com/general/apps/wordpress-multisite/configuration/configure-wordpress-multisite/

Happy to help!


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