My Moodle Theme looks corrupted

spikesantee 2021-01-04 15:20:22 UTC #1

Keywords: Moodle - Google Cloud Platform - Technical issue - Other
bnsupport ID: 27e34f34-1f8f-65a3-c8e8-d34cc9031f85
Description:
Greetings!

After being away from my Google Cloud hosted Moodle site for a couple of months, I went to my site and got this error message:

The session partition is full. It is not possible to log in at this time. Please notify the server administrator.

I have a 10GB disk on my VM. I restarted my VM instance and now I can see my site but it looks like my theme is corrupted because none of the layout looks right. It is a mess.

Before, I try to do anything that could mess things up, I wanted to ask for some advice.

I ran the bnsupport-tool and have the link to the data.

I was hoping you could look at it from your viewpoint before I did anything.

Thanks in advance.

spikesantee 2021-01-04 18:05:34 UTC #2

Greetings!

Success, I was able to navigate the site just enough to find the choice to clear the theme cache. Now my site is working just fine.

FYI, I don't know if it made any difference but I restarted by Google Cloud VM, then restarted the Apache systems from the SSH.

That didn't fix it. The clearing the theme cache did.

Best wishes.

jota 2021-01-05 10:16:17 UTC #3

Hi @spikesantee,

I took a look at the Bitnami Support tool information and found that the Bitnami installation is only using 3.9GB of disk space so you should investigate what files/folders outside the /opt/bitnami folder is using the rest of disk space

-----------------------------------
Find biggest directories in installdir
-----------------------------------
Running: du -h . -d 1 | sort -h
In: /opt/bitnami

Output:

8.0K__./img
68K_./config
96K_./var
120K__./scripts
3.0M__./stats
3.4M__./sqlite
4.2M__./bnhelper
32M_./letsencrypt
51M_./bncert
66M_./apache2
80M_./php
88M_./bnsupport
100M__./common
355M__./licenses
1.4G__./apps
1.8G__./mysql
3.9G__.

Maybe the theme is storing information outside the /opt/bitnami folder. You can ask the theme's developers to know more about that.

If you reboot the instance, all the services will be restarted so you don't need to restart them again using the SSH connection.

Happy to help!

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system 2021-01-19 10:16:26 UTC #4

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