Multisite Google Config - New domains dashboard won't load

raymondc 2019-10-08 09:53:08 UTC #1

Keywords: WordPress Multisite - Google Cloud Platform - Technical issue - Domain Name (DNS)
bnsupport ID: bb72b1ca-938e-442e-d4f2-fcfbeb2bb1d8
Description:
Hi there, have launched a wordpress multisite install on GoogleCloud.

I have configured saceapplications.com.au as the main domain and have then added a sub site - sideshowsa.com.au

Now the main domain works just fine front and back but the new domain will ONLY load the frontend - I can't login to the dashboard I just get:

'ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.'

In the backend the new site will not display in the dropdown of 'My Sites' and in the mapping column it shows blank.

I have followed the steps here: https://docs.bitnami.com/aws/apps/wordpress-multisite/configuration/configure-wordpress-multisite/

Am I missing something? Any help would be appreciated.

jota 2019-10-08 11:06:44 UTC #2

Hi @raymondc,

This other community post has a lot of information about this error

https://community.bitnami.com/t/wordpress-multisite-with-mutiple-domains-calrification/65563/29?u=jota

Please note that you don't need to follow the instructions to generate a certificate file or configure the different domains in Apache. You will just need to edit the wp-config.php file with the suggested changes.

Happy to help!

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Cookies are blocked or not supported by your browser when trying to login to dashboard of additional domains

fkirk 2019-11-15 03:04:54 UTC #3

Hello,

I tried to use the 4 lines
/** start: fixes for cookies issues with multiple domains */
define( 'COOKIE_DOMAIN', '' );
define( 'ADMIN_COOKIE_PATH', '/' );
define( 'COOKIEPATH', '/' );
define( 'SITECOOKIEPATH', '/' );
/** end: fixes for cookies issues with multiple domains */

But then but then both sites had error .. soething along the lines or " you have "define COOKIE_DOMAIN..." probably in your wp-config.php.Remove or comment out. I did and then Was able to use one site with wp-admin but the other still produces ERROR Cookies are blocked..... message.

I also have 2 certificates defined but only one is used.

Could use some help.

Thanks,
Frank

jota 2019-11-15 09:41:54 UTC #4

Hi @fkirk,

Could you please create a new topic in the forum and provide the Bitnami support tool code? This way our team could help you better and the users will find the solution for the issue easier.

https://docs.bitnami.com/general/how-to/understand-bnsupport/

Thanks

fkirk 2019-11-15 18:49:55 UTC #5

My apologize. Not very familiar with this site and how it works. I do have another topic started and working with.

https://community.bitnami.com/t/multisite-primary-domain-reverted-back-to-ip-address-xip-io/71768

Thanks for your support.

Frank

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