Migrating Prestashop to Server

pavlikrecords 2019-07-02 18:40:43 UTC #1

Keywords: PrestaShop - Virtual Machines - How to - Permissions
Description:
I installed Bitnami Stacks 1.7.5.2 on my Linux Ubuntu computer. I created a store and wanted to migrate it to a rented server with my own domain. I copied the contents of the htdocs folder to the site root directory. I copied the database to the server. I made edits to the file: app / config / parameters.php I changed the domain. I've also modified the following database tables to the new domain: ps_configuration and ps_shop url
Folder and file rights are set to 755 and 644
When I ran the page, the error was error 500 and note that the var / log folder is not writable. Then I made various attempts and finally I changed the folder and file rights to 777 and 666, then Prestahop was displayed but incorrect.
What am I doing wrong? I forgot something?
Thank you in advance for your advice.
Best Regards
Rostislav

michiel 2019-07-03 08:16:17 UTC #2

Hi @pavlikrecords,

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool

Please note that you need to paste the code outputted by the tool in your reply.

Regards,
Michiel

pavlikrecords 2019-07-04 06:38:05 UTC #3

Hi Michiel,

I installed the tool and sent the code:
fcabe529-98f9-f5b4-ebbd-f579f73d6059

Best Regards

Rostislav

gongomgra 2019-07-04 10:00:12 UTC #4

Hi @pavlikrecords,

Thanks for using Bitnami. Did you restore the database backup into your server database? Did you restart services after the process? Could you please specify where did you placed the Prestashop files? what do you mean with that "root" directory?

I copied the contents of the htdocs folder to the site root directory.

Apart from that, it looks like from Prestashop 1.7 there is an export/import feature in the admin panel. Could you check if it helps you? I recommend you to test it in a fresh new instance as your current one has been modified.

https://devdocs.prestashop.com/1.7/basics/keeping-up-to-date/migration/#light-via-the-administration-panel

Regards,
Gonzalo

pavlikrecords 2019-07-04 12:20:32 UTC #5

Hello,
I have exported the entire database (bitnami_prestashop) using phpMyAdmin. I imported this database in phpMyAdmin on the server.
Files from BITNAMES PRESTASHOP STACK, which is installed on my PC LINUX I have copied to the server to the web folder. It is the folder where the data content for the web page is to be stored. When I enter the domain www.pavlikrecords.sk/index.php, the data in the web folder is launched.
I copied all data from BITNAMI PRESTASHOP STACK that are stored in this folder: /home/r1001/prestashop-1.7.5.2-0/apps/prestashop/htdocs
here is a list of files I copied to the web folder on the server:

folders: administration, app, bin, cache, classes, config, controllers, download, img, js, localization, mails, modules, override, pdf, src, themes, tools, translations, upload, var, vendor, webservice

files: autoload.php, composer.lock, docker-compose.yml, error500.html, images.inc.php, index.php, init.php, INSTALL.txt, LICENSES, package-lock.json, robots.txt, .eslintignore, .eslintrc.js, .htaccess, .php_cs.dist

Is this the right procedure or have I made a mistake somewhere?

Best Regards;

Rostislav

gongomgra 2019-07-05 10:24:35 UTC #6

Hi @pavlikrecords,

I double checked your bnsupport bundle. The files in the htdocs directory are owned by the user r1001 instead of user bitnami and group daemon. Please note daemon is the name of the user running Apache. Can you run the command below on your server to set them?

sudo chown -R bitnami:daemon /opt/bitnami/apps/prestashop

After that, restart services

sudo /opt/bitnami/ctlscript.sh restart

Hope it helps,
Gonzalo

pavlikrecords 2019-07-05 11:10:50 UTC #7

Hi Gonzalo,
I executed this command on the local server.
the answer is: chown: invalid user: „bitnami:daemon“

I don't know how it is supposed to help me make edits to a local server on my computer, here it all runs. I needed to migrate to a web server and I can't run Prestashop after migration on the web server.

Best Regards

Rostislav

gongomgra 2019-07-08 09:41:59 UTC #8

Hi @pavlikrecords,

Sorry, I think I have not fully understood your issue. Could you please give us more information about it? Are you having issues in the remote server or in your local computer?

I understand you are having the issues with the remote server, so I supposed you were running the bnsupport tool there. Could you please run the bnsupport tool on your remote server?

Regards,
Gonzalo

pavlikrecords 2019-07-13 16:39:08 UTC #9

Hello,
I wanted to migrate to a server where prestashop stacks are not installed. It is possible? I have tried many times, but without success. I was unable to migrate a shop from one computer with Ubuntu to another Ubuntu computer. How can you do this, please advise me?
Best Regards;
Rostislav

gongomgra 2019-07-15 09:56:25 UTC #10

Hi @pavlikrecords,

Is Prestashop installed on your remote server or not? In case it isn't, you can migrate your Bitnami installation from your local computer to the remote server by using the guide below

https://docs.bitnami.com/aws/apps/prestashop/administration/backup-restore/

Hope it helps,
Gonzalo

system 2019-07-29 09:56:25 UTC #11

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