Media Library Permissions Issue

jasonxpan 2020-12-04 19:09:52 UTC #1

Keywords: WordPress - AWS - Technical issue - Permissions
bnsupport ID: 38a0b75d-8b4f-3bd8-bdc0-03b4b753291f
Description:
https://i.imgur.com/iChUkwz.jpg
https://i.imgur.com/wyRz9rQ.jpg

I have an issue with bitnami on my EC2 instance. For some reason, my media library does not load. I have tried to reset permissions on my /uploads/ folder using documentation but nothing happens. I first thought it was a plugin conflict but after deactivating all plugins the issue still persists.

Has anyone experienced this issue before? Any help on how to solve this would be great. Thank you!

michiel 2020-12-07 11:54:57 UTC #2

Hi @jasonxpan,

Can you reset the permissions on the whole htdocs folder?

sudo chown -R bitnami:daemon /opt/bitnami/apps/wordpress/htdocs
sudo find /opt/bitnami/apps/wordpress/htdocs -type d -exec chmod 775 {} \;
sudo find /opt/bitnami/apps/wordpress/htdocs -type f -exec chmod 664 {} \;
sudo chmod 640 /opt/bitnami/apps/wordpress/htdocs/wp-config.php

And restart Apache?

sudo /opt/bitnami/ctlscript.sh restart apache

Regards,
Michiel

Media Not Loading Permissions Issue

system 2020-12-21 11:54:58 UTC #3

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.

Bitnami provides free all-in-one installers, virtual machines and cloud images for popular open source applications. Get them now!