Les informations d'identification d'administrateur par défaut ne fonctionnent pas

[laprie.maeva]

Keywords: OpenProject - Virtual Machines - Technical issue - Credentials
bnsupport ID: dfccf594-bf63-2529-c5b0-2c4110568ba6
Description:
Bonjour,

J’ai essayé plusieurs fois de me connecter avec les informations d’identification utilisateur par défaut :
user et le password on le récupére par la ligne de commande : cat ./bitnami_credentials

Y a-t-il quelque chose qui me manque ici?

Cordialement,

Good morning, sir,

I have tried several times to log in with the default user credentials:
user and the password is retrieved from the command line: cat ./bitnami_credentials

Am I missing something here?

Yours sincerely,

[jota]

Hi @laprie.maeva,

What error are you getting when trying to log in to the application? The credentials you can find inside the bitnami_credentials file are the ones you need to access it.

Thanks

[laprie.maeva]

Hi jota

I did follow procedure.
With the credential command, I got the generated password.
When I try to connect with the user “user” and the generated password, it tells me :
“Incorrect username or password or the account is blocked due to numerous failed login attempts. If so, the account will be unblocked shortly.”

Thank you for your time.
Yours sincerely,

[jota]

Hi @laprie.maeva,

I just tried to reproduce the issue but the application worked fine for me. I accessed the main site and used “user” and the password in the VM to access the application

Please remember the password can be found in the bitnami_credentials file inside the VM

Can you try accessing the app again? I didn’t see any error in your logs. Please ensure you use the correct user and password when accessing the app.

Thanks

[laprie.maeva]

Hi,

The generated password is not the same, here is mine:

I tried to log in with the password from your screenshot but I can’t either.

The password is 0h3AF5CnHax4 ?

[jota]

Hi @laprie.maeva,

The passwords are randomly generated so the password I received is different than the one you need to use.

If you don’t have data in that VM, can you try to completely remove it and deploy it again?

Thanks

[laprie.maeva]

Hi,
Okay, thanks.
I’ll try. I’ll let you know

Yours sincerely,