Les informations d'identification d'administrateur par défaut ne fonctionnent pas

laprie.maeva 2020-03-03 13:22:38 UTC #1

Keywords: OpenProject - Virtual Machines - Technical issue - Credentials
bnsupport ID: dfccf594-bf63-2529-c5b0-2c4110568ba6
Description:
Bonjour,

J'ai essayé plusieurs fois de me connecter avec les informations d'identification utilisateur par défaut :
user et le password on le récupére par la ligne de commande : cat ./bitnami_credentials

Y a-t-il quelque chose qui me manque ici?

Cordialement,

Good morning, sir,

I have tried several times to log in with the default user credentials:
user and the password is retrieved from the command line: cat ./bitnami_credentials

Am I missing something here?

Yours sincerely,

jota 2020-03-04 09:23:58 UTC #2

Hi @laprie.maeva,

What error are you getting when trying to log in to the application? The credentials you can find inside the bitnami_credentials file are the ones you need to access it.

Thanks

laprie.maeva 2020-03-04 10:16:47 UTC #3

Hi jota

I did follow procedure.
With the credential command, I got the generated password.
When I try to connect with the user "user" and the generated password, it tells me :
"Incorrect username or password or the account is blocked due to numerous failed login attempts. If so, the account will be unblocked shortly."

Thank you for your time.
Yours sincerely,

jota 2020-03-05 10:21:26 UTC #4

Hi @laprie.maeva,

I just tried to reproduce the issue but the application worked fine for me. I accessed the main site and used "user" and the password in the VM to access the application

Please remember the password can be found in the bitnami_credentials file inside the VM

Can you try accessing the app again? I didn't see any error in your logs. Please ensure you use the correct user and password when accessing the app.

Thanks

laprie.maeva 2020-03-05 11:47:50 UTC #5

Hi,

The generated password is not the same, here is mine:

I tried to log in with the password from your screenshot but I can't either.

The password is 0h3AF5CnHax4 ?

jota 2020-03-06 09:08:31 UTC #6

Hi @laprie.maeva,

The passwords are randomly generated so the password I received is different than the one you need to use.

If you don't have data in that VM, can you try to completely remove it and deploy it again?

Thanks

laprie.maeva 2020-03-06 09:33:58 UTC #7

Hi,
Okay, thanks.
I'll try. I'll let you know

Yours sincerely,

system 2020-03-20 09:34:06 UTC #8

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.

Bitnami provides free all-in-one installers, virtual machines and cloud images for popular open source applications. Get them now!