Job for bitnami.service failed because the control process exited with error code. See "systemctl status bitnami.servic

pedersen.joakim84 · January 17, 2022, 7:41pm

Type: Suggestion

Description:
Hi

I tried to add the SSL to my site lilletots.no, but it went down. I used this guide so install the SSL:
https://lightsail.aws.amazon.com/ls/docs/en_us/articles/amazon-lightsail-using-lets-encrypt-certificates-with-wordpress

Then this error is showing:
Job for bitnami.service failed because the control process exited with error code.
See “systemctl status bitnami.service” and “journalctl -xe” for details.

jota · January 18, 2022, 7:46am

Hi @pedersen.joakim84,

Please take a look at this other thread, the user had a similar issue

pedersen.joakim84 · January 18, 2022, 7:21pm

Hi Jota

I followed the steps and came to this step where Im not sure what to add on the “Bitnami installation directory”

Here is the message:

Welcome to the Bitnami HTTPS Configuration tool.

Bitnami installation directory

Please type a directory that contains a Bitnami installation. The default
installation directory for Linux installers is a directory inside /opt.

Bitnami installation directory [/opt/bitnami]:

pedersen.joakim84 · January 19, 2022, 7:23pm

Hi again.

I also got this message when I tried to start the services:
sudo /opt/bitnami/ctlscript.sh restart

Job for bitnami.service failed because the control process exited with error code.
See “systemctl status bitnami.service” and “journalctl -xe” for details.

jota · January 20, 2022, 9:17am

Hi @pedersen.joakim84,

Please update the tool to the latest version

wget -O bncert-linux-x64.run https://downloads.bitnami.com/files/bncert/latest/bncert-linux-x64.run
sudo mkdir /opt/bitnami/bncert
sudo mv bncert-linux-x64.run /opt/bitnami/bncert/
sudo chmod +x /opt/bitnami/bncert/bncert-linux-x64.run
sudo ln -s /opt/bitnami/bncert/bncert-linux-x64.run /opt/bitnami/bncert-tool
sudo /opt/bitnami/bncert-tool

pedersen.joakim84 · January 20, 2022, 6:58pm

Hi Jota
I got this message:

bitnami@ip-172-26-3-129:~$ wget -O bncert-linux-x64.run https://downloads.bitnami.com/files

/bncert/latest/bncert-linux-x64.run

–2022-01-20 18:51:36-- https://downloads.bitnami.com/files/bncert/latest/bncert-linux-x64

.run

Resolving downloads.bitnami.com (downloads.bitnami.com)… 13.225.80.21, 13.225.80.86, 13.2

25.80.114, …

Connecting to downloads.bitnami.com (downloads.bitnami.com)|13.225.80.21|:443… connected.

HTTP request sent, awaiting response… 200 OK

Length: 28197422 (27M) [binary/octet-stream]

Saving to: ‘bncert-linux-x64.run’

bncert-linux-x64.run 100%[===========================>] 26.89M 57.7MB/s in 0.5s

2022-01-20 18:51:37 (57.7 MB/s) - ‘bncert-linux-x64.run’ saved [28197422/28197422]

bitnami@ip-172-26-3-129:~$ sudo mkdir /opt/bitnami/bncert

mkdir: cannot create directory ‘/opt/bitnami/bncert’: File exists

bitnami@ip-172-26-3-129:~$ sudo mv bncert-linux-x64.run /opt/bitnami/bncert/

bitnami@ip-172-26-3-129:~$ sudo chmod +x /opt/bitnami/bncert/bncert-linux-x64.run

bitnami@ip-172-26-3-129:~$ sudo ln -s /opt/bitnami/bncert/bncert-linux-x64.run /opt/bitnami

/bncert-tool

ln: failed to create symbolic link ‘/opt/bitnami/bncert-tool’: File exists

bitnami@ip-172-26-3-129:~$ sudo /opt/bitnami/bncert-tool

Bitnami installation directory

Please type a directory that contains a Bitnami installation. The default

installation directory for Linux installers is a directory inside /opt.

Bitnami installation directory [/opt/bitnami]:

Warning: The web server configuration check failed. Please fix the configuration

error:

AH00526: Syntax error on line 4 of

/opt/bitnami/apache/conf/vhosts/wordpress-https-vhost.conf:

SSLCertificateFile: file ‘/opt/bitnami/apache/conf/bitnami/certs/server.crt’

does not exist or is empty

Press [Enter] to continue:

Bitnami installation directory

Please type a directory that contains a Bitnami installation. The default

installation directory for Linux installers is a directory inside /opt.

Bitnami installation directory [/opt/bitnami]:

jota · January 24, 2022, 8:32am

This is a problem with the Apache’s configuration. It seems that file doesn’t exist or points to a non-existing file. Could you please recover the previous certificate you had or generate a new one?

https://docs.bitnami.com/aws/apps/wordpress/administration/create-ssl-certificate-apache/

Note: The paths in our guide are different than the ones you need to use. You can copy the certificates from /opt/bitnami/apache2/conf/ to /opt/bitnami/apache/conf/bitnami/certs/

pedersen.joakim84 · January 24, 2022, 7:57pm

Im using AWS Lightsail if that would help.
I did like you wrote, I got this message:

bitnami@ip-172-26-0-250:~$ sudo openssl x509 -in /opt/bitnami/apache/conf/bitnami/certs/cer
t.csr -out /opt/bitnami/apache/conf/bitnami/certs/server.crt -req -signkey /opt/bitnami/apa
che/conf/bitnami/certs/server.key -days 365
Can’t open /opt/bitnami/apache/conf/bitnami/certs/cert.csr for reading, No such file or dir
ectory
140370080457856:error:02001002:system library:fopen:No such file or directory:…/crypto/bio
/bss_file.c:69:fopen(’/opt/bitnami/apache/conf/bitnami/certs/cert.csr’,‘r’)
140370080457856:error:2006D080:BIO routines:BIO_new_file:no such file:…/crypto/bio/bss_fil
e.c:76:
bitnami@ip-172-26-0-250:~$ sudo openssl rsa -des3 -in /opt/bitnami/apache/conf/bitnami/cert
s/server.key -out privkey.pem
writing RSA key
Enter PEM pass phrase:
Verifying - Enter PEM pass phrase:
Verify failure
unable to write key
139696659518592:error:2807106B:UI routines:UI_process:processing error:…/crypto/ui/ui_lib.
c:545:while reading strings
139696659518592:error:0906406D:PEM routines:PEM_def_callback:problems getting password:…/c
rypto/pem/pem_lib.c:59:
139696659518592:error:0906906F:PEM routines:PEM_ASN1_write_bio:read key:…/crypto/pem/pem_l
ib.c:357:
bitnami@ip-172-26-0-250:~$

mikepauljr · January 25, 2022, 2:31pm

I’m having the same issue. I have followed the new guides for creating new SSL certificates but when I try to restart services, I get this message:

Jan 25 14:27:20 ip-172-26-4-232 bitnami[17701]: SSLCertificateFile: file '/opt/bitnami/apache/conf/bitnami/certs/server.cr
Jan 25 14:27:20 ip-172-26-4-232 bitnami[17701]: 2022-01-25T14:27:20.402Z - error: Unable to perform start operation Export
Jan 25 14:27:20 ip-172-26-4-232 bitnami[17701]: ## 2022-01-25 14:27:20+00:00 ## INFO ## Running /opt/bitnami/var/init/post
Jan 25 14:27:20 ip-172-26-4-232 bitnami[17701]: ## 2022-01-25 14:27:20+00:00 ## INFO ## Running /opt/bitnami/var/init/post
Jan 25 14:27:20 ip-172-26-4-232 bitnami[17701]: ## 2022-01-25 14:27:20+00:00 ## INFO ## Running /opt/bitnami/var/init/post
Jan 25 14:27:20 ip-172-26-4-232 bitnami[17701]: ## 2022-01-25 14:27:20+00:00 ## INFO ## Running /opt/bitnami/var/init/post
Jan 25 14:27:20 ip-172-26-4-232 bitnami[17701]: ## 2022-01-25 14:27:20+00:00 ## INFO ## Running /opt/bitnami/var/init/post
Jan 25 14:27:20 ip-172-26-4-232 systemd[1]: bitnami.service: Control process exited, code=exited, status=1/FAILURE
Jan 25 14:27:20 ip-172-26-4-232 systemd[1]: bitnami.service: Failed with result ‘exit-code’.
Jan 25 14:27:20 ip-172-26-4-232 systemd[1]: Failed to start LSB: bitnami init script.

Any help is appreciated.

jota · January 26, 2022, 8:16am

Did you create the csr file?

sudo openssl genrsa -out /opt/bitnami/apache/conf/bitnami/certs/server.key 2048
sudo openssl req -new -key /opt/bitnami/apache/conf/bitnami/certs/server.key -out /opt/bitnami/apache/conf/bitnami/certs/cert.csr
sudo openssl x509 -in /opt/bitnami/apache/conf/bitnami/certs/cert.csr -out /opt/bitnami/apache/conf/bitnami/certs/server.crt -req -signkey /opt/bitnami/apache/conf/bitnami/certs/server.key -days 365
sudo /opt/bitnami/ctlscript.sh restart apache

pedersen.joakim84 · January 26, 2022, 8:28pm

Hi Jota

Thanks for all help, got my SSL sertificate on the page now.

Have a great day

system · February 9, 2022, 8:28pm

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