Jenkins data lost

Keywords: Jenkins - Google Cloud Platform - Technical issue - Upgrade
bnsupport ID: Jenkins data lost on restart
when we restart the jenkins, we lost all data related to jenkins, it was being configured freshly, is there any way to revert back the data? as we dont have back up for jenkins data, thanks

for more info please let us know

Hello @phanidevops7,

Could you please provide us with more information about the issue? What do you mean with “when we restart the jenkins”? Restart the services, restart the machine?

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool

Please note that you need to paste the code ID that is shown at the end.


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