Issues Migrating Wordpress from Amazon EC2 Instance to Lightsail

tjk1987 2019-02-06 21:45:44 UTC #1

Keywords: WordPress - AWS - How to - Connectivity (SSH/FTP)
Description:
I'm trying to migrate my old Wordpress blog from an Amazon EC2 instance (set up through Bitnami) to a Lightsail instance to save on the monthly fee.

https://docs.bitnami.com/aws/how-to/migrate-wordpress/

Per Bitnami's documentation, I've been trying to use Wordpress' "All-in-one migration" plugin but it keeps getting stuck at the 99% mark.

I've talked to the customer support team for the plugin and they say I need to debug Wordpress using my FTP to figure out what is holding up the migration.

The problem is, I'm a total novice when it comes to using FTP and can't figure out how to access the WP-config.php file. It looks like the bitnami>apache2>'http docs' folder is empty when I access it via FTP. Should I be using SSH instead?

Anyways, not sure if I'm going down the wrong rabbit hole here so appreciate any suggestions. Thanks!

alejandror 2019-02-07 11:06:42 UTC #2

Hi @tjk1987,

You can find instructions on how to use SFTP to download/upload files in this section of our documentation. Also, connect through SSH using these instructions.

We have a Support Tool that will gather relevant information for us to debug the issue. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below? You must click on the platform or cloud that you are using to find the correct instructions.

How to Run the Bitnami Support Tool

Please note that you need to paste the code outputted by the tool in your reply.

tjk1987 2019-02-08 01:19:15 UTC #3

Hi - here's the code from the tool:

ddc4a5ad-d399-93fc-df13-200ca7ece77e

alejandror 2019-02-08 11:07:29 UTC #4

Hi @tjk1987,

Thanks for sending the support bundle.
I can see the following warnings/errors the apache2/logs/error_log file:

Got error 'PHP message: PHP Warning:  Declaration of MonsterInsights_Report_Overview::show_report() should be compatible with MonsterInsights_Report::show_report($args = Array) in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/google-analytics-for-wordpress/includes/admin/reports/overview.php on line 0
PHP message: PHP Fatal error:  Uncaught Error: Call to undefined method MonsterInsights_Reporting::add_report() in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/google-analytics-for-wordpress/lite/includes/load.php:8                                                                                                                                            Stack trace:
#0 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php(249): require_once()
#1 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php(690): MonsterInsights_Lite::get_instance()
#2 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php(788): MonsterInsights_Lite()
#3 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(298): MonsterInsights('')
#4 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array)
#5 /opt/bitnami/apps/wordpress/htdocs/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#6 /opt/bitnami/apps/wordpress/htdocs/wp-settings.php(326): do_actio...
', referer: http://x.x.x.x/wp-admin/plugins.php

Got error 'PHP message: DUP:42970236|::include | #### trace log enabled
', referer: http://x.x.x.x/wp-admin/admin.php?page=duplicator-settings&tab=general

PHP message: DUP:1b239502|DUP_Log::Info | adding dup_ca8d02811b023292bbf3dc3bdcdb494b.log
PHP message: DUP:1b239502|DUP_CTRL_Tools::getTraceLog | streaming /opt/bitnami/apps/wordpress/htdocs/wp-snapshots/duplicator_lite_log.zip
', referer: http://x.x.x.x/wp-admin/admin.php?page=duplicator-settings

Could it be possible that one of the plugins is causing this issue? Could you check if disabling it in your previous installation, creating the backup and enabling it again after restoring makes any difference?
Also, I've found some related issues in the WordPress official forums that you may find useful:

You can find the WordPress files under /opt/bitnami/apps/wordpress/htdocs.

system 2019-02-22 11:07:28 UTC #5

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