Thank you for using Bitnami.
We have a Support Tool that will gather relevant information for us to debug the issue. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?
How to Run the Bitnami Support Tool
Please note that you need to paste the code outputted by the tool in your reply.
Apart from that information, could you please share the content of the installation log? You can take the latest file from
ls -lart /tmp/bitrock_installer*.log