Which is the error message that appears when trying to connect to the instance via the app? In addition, we have a Support Tool that will gather relevant information for us to debug the issue. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?
How to Run the Bitnami Support Tool
Please note that you need to paste the code outputted by the tool in your reply.
In addition, does the issue happen with the Android version of the app?
Javier J. Salmerón
Was my answer helpful? Click on