Install Godaddy Wildcard SSL on AWS Bitnami Ubuntu 16.04 Joomla Package

james.helms80 2020-08-13 08:30:00 UTC #1

Keywords: Joomla - AWS - Technical issue - Secure Connections (SSL/HTTPS)
bnsupport ID: 301d9662-8e6e-dc39-1fd3-2999190f43ea
Description:
I have followed the steps at GoDaddy, and at AWS and the Bitnami documentation. I have also scoured the web looking for direction but I can't figure out how to get the SSL cert installed. I have no spent the last 3 hours on tech support and tried numerous things with no conclusion other than the AWS Technical Support agent suggesting I reach out to the team here.

All of that being said, when I download the certificate from GoDaddy it is a ZIP archive containing (3) files.
1. CRT file
2. PEM file
3. CRT file

When I upload and configure the bitnami.conf file per the instructions one obvious issue is no .key file so I have tried using the PEM file as the key, tried renaming PEM to .key, and tried using the server.key file and none work.

After trying all of the above and restarting apache, or attempting to it won't boot. the only way to get it to boot back up is to remove the new lines and then apache will restart and the site will resolve.

Any help is appreciated, thank you in advance!

davidg 2020-08-13 10:46:32 UTC #2

Hello @james.helms80,

Could you try this guide to convert your .pem to .key.?

After that, check everything is ok by following this reply:

Regards

james.helms80 2020-08-13 12:55:04 UTC #3

Thank you @davidg

Unfortunately this doesn't appear to have worked. After running the command in the folder: /opt/bitnami/apache2/conf where the .crt, .pem, and .crt bundle are located I received the following response: unable to load Private Key
139763884111616:error:0909006C:PEM routines:get_name:no start line:crypto/pem/pem_lib.c:74
5:Expecting: ANY PRIVATE KEY

I made sure to update the file name of the input PEM and the output KEY before running the command.

Thank you,
James

davidg 2020-08-14 09:44:46 UTC #4

Hello @james.helms80,

Could you ask Godaddy support in order to obtain your .key file? Could you also share with us the guides you followed in order to double-check if any step is missing?

I have found this guide:
https://es.godaddy.com/help/wheres-my-private-key-32300

Regards

system 2020-08-28 09:44:46 UTC #5

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