Install_driver(mysql) failed: Can’t locate DBD/mysql.pm

vishalmote 2019-10-09 12:18:47 UTC #1

Keywords: Redmine - AWS - Technical issue - Other
Description:
I had already created issue for it but wasn't resolved and already marked by your team as closed.

facing issue :- I am not able to clone the repo,

vishal@vishal:/tmp$ git clone http://git.emaa.in/test
Cloning into 'test'...
fatal: unable to access 'http://git.emaa.in/test/': The requested URL returned error: 500
vishal@vishal:/tmp$

server log

[Wed Oct 09 12:08:59.547530 2019] [perl:error] [pid 13777:tid 140693355833088] [client 49.32.8.85:36520] install_driver(mysql) failed: Can't locate DBD/mysql.pm in @INC (@INC contains: /opt/bitnami/git/lib/site_perl/5.16.3 /opt/bitnami/perl/lib/5.16.3/x86_64-linux-thread-multi /opt/bitnami/perl/lib/5.16.3 /opt/bitnami/perl/lib/site_perl/5.16.3/x86_64-linux-thread-multi /opt/bitnami/perl/lib/site_perl/5.16.3 /opt/bitnami/perl/lib/5.16.3/x86_64-linux-thread-multi /opt/bitnami/perl/lib/site_perl/5.16.3/x86_64-linux-thread-multi /bitnami/ruby25stack-linux-x64/output/perl/lib/site_perl/5.16.3/x86_64-linux-thread-multi /bitnami/ruby25stack-linux-x64/output/perl/lib/site_perl/5.16.3 /bitnami/ruby25stack-linux-x64/output/perl/lib/5.16.3/x86_64-linux-thread-multi /bitnami/ruby25stack-linux-x64/output/perl/lib/5.16.3 . /opt/bitnami/apache2) at (eval 10) line 3.\nPerhaps the DBD::mysql perl module hasn't been fully installed,\nor perhaps the capitalisation of 'mysql' isn't right.\nAvailable drivers: DBM, ExampleP, File, Gofer, Proxy, Sponge.\n at /opt/bitnami/perl/lib/site_perl/5.16.3/x86_64-linux-thread-multi/Apache/Redmine.pm line 557.\n

I followed following documentation, everything mentioned on doc I followed as it is. no error while installation

Bitnami docs for bitnami redmie git config

used following image on aws with mumbai region

AWS Market Place

Another thread going on same issue on stackoverflow

issue

miguelaeh 2019-10-10 07:45:02 UTC #2

Hi @vishalmote,
Sorry about closing the issue, could you provide the link to the old one to review why it was closed?

Also, we have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool

Please note that you need to paste the code ID that is shown at the end.

Thank you very much.

diptapanda 2019-11-19 05:16:04 UTC #3

I am Also facing Same problem.
Also unable to find any solutuion for this.
Finally TErminate the Instance
I think bitnami redmine should work on this resolve.

miguelaeh 2019-11-19 15:44:21 UTC #4

Hi @diptapanda,
Can you please execute the bnsupport tool?

Also, try to execute the command in this way from the VM to check if it is possible to access locally:

git clone http://localhost:8080/test

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