ImageMagick convert and PDF Support unchecked redmine-4.2.3-4

Keywords: Redmine - Installers - Technical issue - Application configuration

bndiagnostic ID: e6998c91-9fd4-40dc-3e21-eb9a4ebe6eec

Description:
Dear @matthias_bitnami
Thank you for your advice in the post.
(ImageMagick convert and PDF Support unchecked redmine-4.2.3-3 - #4 by matthias_bitnami)

I have installed Redmine-4.2.3-4 on Windows.
(bitnami-redmine-4.2.3-4-windows-x64-installer.exe)

As your comment,
[magemagick_convert_command] is working.

but

[gs_command] is not working.
(gs_command: ‘C:\Bitnami\redmine-4.2.3-4\common\bin\gs.exe’)

Do you have any ideas?

Hi kyutae,
I did the default installation, fixed both settings (imagemagick_convert_command, gs_command) and the pdf file shows the embedded png…

Does the log has any error after downloading the pdf?
C:\Bitnami\redmine-4.2.3-4\apps\redmine\htdocs\log\production.log

Silly questions, but do you see the embedded picture in the issue description? :wink:

Bests, Matthias

Dear @matthias_bitnami

I have installed the default option.


Also, I can see the embedded picture in the issue description.

Here is production.log

Started GET "/redmine/issues/1" for 127.0.0.1 at 2022-03-18 03:08:37 +0900
Processing by IssuesController#show as HTML
  Parameters: {"id"=>"1"}
  Current user: user (id=1)
  Rendering issues/show.html.erb within layouts/base
  Rendered issues/_action_menu.html.erb (7.8ms)
gs binary (C:\Bitnami\redmine-4.2.3-4\common\bin\gs.exe) not available
  Rendered attachments/_links.html.erb (25.6ms)
  Rendered issue_relations/_form.html.erb (1.9ms)
  Rendered issues/_relations.html.erb (3.8ms)
  Rendered issues/tabs/_history.html.erb (6.1ms)
  Rendered common/_tabs.html.erb (8.3ms)
  Rendered issues/_action_menu.html.erb (1.1ms)
  Rendered issues/_trackers_description.html.erb (0.5ms)
  Rendered issues/_form_custom_fields.html.erb (0.5ms)
  Rendered issues/_attributes.html.erb (10.2ms)
  Rendered issues/_form.html.erb (20.1ms)
  Rendered attachments/_form.html.erb (3.3ms)
  Rendered issues/_edit.html.erb (39.6ms)
  Rendered issues/_action_menu_edit.html.erb (42.2ms)
  Rendered issues/_sidebar.html.erb (1.9ms)
  Rendered watchers/_watchers.html.erb (1.5ms)
  Rendered issues/show.html.erb within layouts/base (129.8ms)
Completed 200 OK in 237ms (Views: 123.1ms | ActiveRecord: 54.0ms)
Started GET "/redmine/attachments/thumbnail/3" for 127.0.0.1 at 2022-03-18 03:08:37 +0900
Processing by AttachmentsController#thumbnail as HTML
  Parameters: {"id"=>"3"}
  Current user: user (id=1)
Completed 304 Not Modified in 12ms (ActiveRecord: 4.7ms)
Started GET "/redmine/attachments/2" for 127.0.0.1 at 2022-03-18 03:08:45 +0900
Processing by AttachmentsController#show as HTML
  Parameters: {"id"=>"2"}
  Current user: user (id=1)
  Rendering attachments/other.html.erb within layouts/base
  Rendered common/_no_preview.html.erb (0.3ms)
  Rendered common/_other.html.erb (1.9ms)
  Rendered layouts/_file.html.erb (10.8ms)
  Rendered attachments/other.html.erb within layouts/base (13.3ms)
Completed 200 OK in 56ms (Views: 25.8ms | ActiveRecord: 13.2ms)
Started GET "/redmine/attachments/download/2/kroki_cheatsheet_20210515_v1.1_EN.pdf" for 127.0.0.1 at 2022-03-18 03:08:47 +0900
Processing by AttachmentsController#download as PDF
  Parameters: {"id"=>"2", "filename"=>"kroki_cheatsheet_20210515_v1.1_EN.pdf"}
  Current user: user (id=1)
Completed 304 Not Modified in 7ms (ActiveRecord: 1.8ms)

I have found an error in the log.

gs binary (C:\Bitnami\redmine-4.2.3-4\common\bin\gs.exe) not available

The path (C:\Bitnami\redmine-4.2.3-4\common\bin\gs.exe) is correct.
But I have found the gs.exe is not working.
(GPL Ghostscript 8.56: Can’t find initialization file gs_init.ps.)

Good evening,
a missing parameter cause this error message… add " --version" and you will get a proper version number

C:\Bitnami\redmine-4.2.3-4\common\bin\gs.exe --version
8.56

I took a peek look into the source code and found that the “gs … not available” will always be displayed on windows OS. :crazy_face:

I miss in your logs “Processing by IssuesController#show as PDF”, which I got when I download the pdf from the “Also available in: Atom | PDF” section (bottom page).

How do you download the issue pdf?

I saw that you are downloaded the attached pdf file. This will not be changed by redmine…

Bests, Matthias

Dear Matthias

I have downloaded the issue pdf file.(but Unicode encoding has some trouble)
PDFs.zip (180.0 KB)

This is the log when I download issue-list-pdf-file.(issues.pdf)

Started GET "/redmine/issues" for 127.0.0.1 at 2022-03-18 04:30:01 +0900
Processing by IssuesController#index as HTML
  Current user: user (id=1)
  Rendering issues/index.html.erb within layouts/base
  Rendered queries/_filters.html.erb (5.5ms)
  Rendered queries/_columns.html.erb (1.2ms)
  Rendered queries/_query_form.html.erb (8.8ms)
  Rendered issues/_list.html.erb (8.6ms)
  Rendered issues/_sidebar.html.erb (2.7ms)
  Rendered issues/index.html.erb within layouts/base (34.7ms)
Completed 200 OK in 164ms (Views: 111.7ms | ActiveRecord: 19.8ms)
Started GET "/redmine/issues.pdf" for 127.0.0.1 at 2022-03-18 04:30:05 +0900
Processing by IssuesController#index as PDF
  Current user: user (id=1)
  Rendering issues/index.pdf.erb
  Rendered issues/index.pdf.erb (229.2ms)
Completed 200 OK in 269ms (Views: 238.8ms | ActiveRecord: 5.2ms)

This is the log when I download issue-show-pdf-file.(prj1-1.pdf)

Started GET "/redmine/issues/1" for 127.0.0.1 at 2022-03-18 04:35:09 +0900
Processing by IssuesController#show as HTML
  Parameters: {"id"=>"1"}
  Current user: user (id=1)
  Rendering issues/show.html.erb within layouts/base
  Rendered issues/_action_menu.html.erb (2.1ms)
  Rendered attachments/_links.html.erb (3.6ms)
  Rendered issue_relations/_form.html.erb (0.9ms)
  Rendered issues/_relations.html.erb (1.3ms)
  Rendered issues/tabs/_history.html.erb (6.2ms)
  Rendered common/_tabs.html.erb (7.0ms)
  Rendered issues/_action_menu.html.erb (1.1ms)
  Rendered issues/_trackers_description.html.erb (0.2ms)
  Rendered issues/_form_custom_fields.html.erb (0.0ms)
  Rendered issues/_attributes.html.erb (5.5ms)
  Rendered issues/_form.html.erb (11.0ms)
  Rendered attachments/_form.html.erb (0.9ms)
  Rendered issues/_edit.html.erb (15.9ms)
  Rendered issues/_action_menu_edit.html.erb (17.2ms)
  Rendered issues/_sidebar.html.erb (1.4ms)
  Rendered watchers/_watchers.html.erb (0.9ms)
  Rendered issues/show.html.erb within layouts/base (44.6ms)
Completed 200 OK in 90ms (Views: 50.3ms | ActiveRecord: 16.1ms)
Started GET "/redmine/attachments/thumbnail/3" for 127.0.0.1 at 2022-03-18 04:35:09 +0900
Processing by AttachmentsController#thumbnail as HTML
  Parameters: {"id"=>"3"}
  Current user: user (id=1)
Completed 304 Not Modified in 75ms (ActiveRecord: 3.3ms)
Started GET "/redmine/issues/1.pdf" for 127.0.0.1 at 2022-03-18 04:35:14 +0900
Processing by IssuesController#show as PDF
  Parameters: {"id"=>"1"}
  Current user: user (id=1)
  Rendering issues/show.pdf.erb
  Rendered issues/show.pdf.erb (159.0ms)
Completed 200 OK in 190ms (Views: 166.4ms | ActiveRecord: 7.6ms)

I cannot download the zip.
nginx error - 404 Not Found

Can you add a screenshot of the pdf content?

When I change my user setting > “Language” to e.g. “Chinese/Simplified” I see also unicode signs in the pdf file.

Bests, Matthias

Dear @matthias_bitnami

I uploaded zip again.

PDFs.zip (180.0 KB)

Here is the screenshot.

Dear @matthias_bitnami

I have a good news. :slight_smile:

The Unicode encoding has fixed after I rebooted Windows.

But still, ImageMagick PDF support available (optional) is unchecked.

Also, PDF preview is not working too.

Should this Redmine issue page have two thumbnail images? (one pdf thumbnail and one jpg thumbnail)?

When I click the pdf file, Redmine shows “No review available”.
Is it normal?

Good morning,
I’m so sorry. I overlooked your first screenshot of your example ticket.
You have to embed the attachment to your ticket description with the !-tag, e.g. !name.png!

Afaik, pdf file can’t be previewed, only the supported pictures like png, jpg, …

Best, Matthias

Dear @matthias_bitnami

I think I am now understanding what [ImageMagick PDF support available (optional)] is.

  1. [ImageMagick PDF support available (optional)] make a thumbnail image of PDF file.

  2. It can`t preview a PDF file, just can make a thumbnail image.(I guess the thumbnail image of the first page of the PDF)

  3. Therefore the PDF file should have a thumbnail when [ImageMagick PDF support available (optional)] is checked.

  4. So this screenshot is not normal because It has not a PDF thumbnail.

  5. It has been caused by [ImageMagick PDF support available (optional)] being unchecked.

I have no idea how [ImageMagick PDF support available (optional)] turns on.

Do you have any idea?

Dear @kyutae,
I did some further research. Previewing of pdf on windows seems to be a issue and will be fixed in Redmine version 5 - see Redmine #32898 for details.

  • Open: C:\Bitnami\redmine-4.2.3-4\apps\redmine\htdocs\lib\redmine\thumbnail.rb
  • Replace the existing self.gs_available? by the following
  • Restart the Redmine services
    def self.gs_available?
      return @gs_available if defined?(@gs_available)
	  
      begin
        `#{shell_quote GS_BIN} -version`
        @gs_available = $?.success?
      rescue
        @gs_available = false
      end
      logger.warn("gs binary (#{GS_BIN}) not available") unless @gs_available
      @gs_available
    end

Best regards,
Matthias

Dear @matthias_bitnami

Thank you for your research and help.

I have replaced and restarted Redmine. It is working now!

[ImageMagick PDF support available (optional)] is being checked.




But PDF thumbnail is broken.






Here is the broken image link.

<img srcset="/redmine/attachments/thumbnail/7/200 2x" style="max-width: 100px; max-height: 100px;" src="/redmine/attachments/thumbnail/7">





The thumbnail of JPG is fine.





BTW, I think this problem started with version 4.1.

Best regards,
Kyu

Hi Kyu,
do you have any entries in the log related to the link /redmine/attachments/thumbnail.

Bests, Matthias

Dear @matthias_bitnami

Hear is “C:\Bitnami\redmine-4.2.3-4\apps\redmine\htdocs\log\production.log”


Started GET "/redmine/issues/4?issue_count=4&issue_position=1&next_issue_id=3" for 127.0.0.1 at 2022-03-20 21:36:02 +0900
Processing by IssuesController#show as HTML
  Parameters: {"issue_count"=>"4", "issue_position"=>"1", "next_issue_id"=>"3", "id"=>"4"}
  Current user: user (id=1)
  Rendering issues/show.html.erb within layouts/base
  Rendered issues/_action_menu.html.erb (7.0ms)
  Rendered attachments/_links.html.erb (6.0ms)
  Rendered issue_relations/_form.html.erb (1.7ms)
  Rendered issues/_relations.html.erb (2.6ms)
  Rendered issues/tabs/_history.html.erb (4.7ms)
  Rendered common/_tabs.html.erb (5.3ms)
  Rendered issues/_action_menu.html.erb (1.5ms)
  Rendered issues/_trackers_description.html.erb (0.3ms)
  Rendered issues/_form_custom_fields.html.erb (0.1ms)
  Rendered issues/_attributes.html.erb (7.8ms)
  Rendered issues/_form.html.erb (14.5ms)
  Rendered attachments/_form.html.erb (1.4ms)
  Rendered issues/_edit.html.erb (23.2ms)
  Rendered issues/_action_menu_edit.html.erb (24.9ms)
  Rendered issues/_sidebar.html.erb (3.7ms)
  Rendered watchers/_watchers.html.erb (1.7ms)
  Rendered issues/show.html.erb within layouts/base (71.2ms)
Completed 200 OK in 167ms (Views: 77.7ms | ActiveRecord: 21.4ms)
Started GET "/redmine/attachments/thumbnail/8" for 127.0.0.1 at 2022-03-20 21:36:02 +0900
Processing by AttachmentsController#thumbnail as HTML
  Parameters: {"id"=>"8"}
Started GET "/redmine/attachments/thumbnail/7" for 127.0.0.1 at 2022-03-20 21:36:02 +0900
Processing by AttachmentsController#thumbnail as HTML
  Parameters: {"id"=>"7"}
  Current user: user (id=1)
Completed 304 Not Modified in 108ms (ActiveRecord: 10.9ms)
  Current user: user (id=1)
Creating thumbnail failed (pid 1904 exit 1):
Command: "C:\Bitnami\redmine-4.2.3-4\imagemagick\bin\convert.exe" "C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/files/2022/03/220318215452_I-20-sample.pdf[0]" -thumbnail "100x100>" "png:C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/tmp/thumbnails/d1c50ff3cb23f5a02ada3bdc901c0bccd76a71ae7080d5b54e4c61b97308d361_97942_100.thumb"
Completed 404 Not Found in 272ms (ActiveRecord: 5.1ms)

Dear @matthias_bitnami

I have tried to run the convert command.

Here is the output.

C:\>"C:\Bitnami\redmine-4.2.3-4\imagemagick\bin\convert.exe" "C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/files/2022/03/220318215452_I-20-sample.pdf[0]" -thumbnail "100x100>" "png:C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/tmp/thumbnails/d1c50ff3cb23f5a02ada3bdc901c0bccd76a71ae7080d5b54e4c61b97308d361_97942_100.thumb"

convert.exe: UnableToOpenConfigureFile `magic.xml' @ warning/configure.c/GetConfigureOptions/714.
convert.exe: UnableToOpenConfigureFile `delegates.xml' @ warning/configure.c/GetConfigureOptions/714.
convert.exe: FailedToExecuteCommand `"gs" -q -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=500000000 -dAlignToPixels=0 -dGridFitTT=2 "-sDEVICE=pngalpha" -dTextAlphaBits=4 -dGraphicsAlphaBits=4 "-r72x72" -dFirstPage=1 -dLastPage=1 "-sOutputFile=C:/Users/NEXTEP/AppData/Local/Temp/magick-7848_ANLGN7nsOiO%d" "-fC:/Users/NEXTEP/AppData/Local/Temp/magick-7848IzAehV48trx-" "-fC:/Users/NEXTEP/AppData/Local/Temp/magick-7848CHrytu7XmYyq"' (The system cannotfind the file specified.) @ error/delegate.c/ExternalDelegateCommand/459.
convert.exe: PDFDelegateFailed `The system cannot find the file specified.' @ error/pdf.c/ReadPDFImage/794.
convert.exe: NoImagesDefined `png:C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/tmp/thumbnails/d1c50ff3cb23f5a02ada3bdc901c0bccd76a71ae7080d5b54e4c61b97308d361_97942_100.thumb' @ error/convert.c/ConvertImageCommand/3275.

C:\>

Hi @kyutae
no clue why its not working… Does the given file exist?
If you don’t mind, would you attach the pdf file?

Bests, Matthias

Dear @matthias_bitnami

The file exists.

image

C:\Users\TEST>dir "C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/files/2022/03/"
 Volume in drive C has no label.
 Volume Serial Number is 9205-C1AF

 Directory of C:\Bitnami\redmine-4.2.3-4\apps\redmine\htdocs\files\2022\03

2022-03-20  AM 09:52    <DIR>          .
2022-03-20  AM 09:52    <DIR>          ..
2022-03-17  PM 11:08            79,031 220317230824_3e0ac85a599b062fbf1c1a18fa8bc09a.xlsx
2022-03-17  PM 11:08         3,257,986 220317230857_kroki_cheatsheet_20210515_v1.1_EN.pdf
2022-03-17  PM 11:20            35,038 220317232016_AAP8IjI.jpg
2022-03-18  PM 09:54            97,942 220318215452_I-20-sample.pdf
2022-03-20  AM 09:52             6,488 220320095257_darknight.jpg
               5 File(s)      3,476,485 bytes
               2 Dir(s)  33,065,037,824 bytes free

C:\Users\TEST>

Here is the pdf file.
220318215452_I-20-sample.zip (90.1 KB)

I think community bitnami`s file attach has a bug. The attachment file is missing again…

I think the PDF file has no problem.

Here is another pdf file.

http://www.africau.edu/images/default/sample.pdf

Started GET "/redmine/issues/5" for 127.0.0.1 at 2022-03-22 18:12:10 +0900
Processing by IssuesController#show as HTML
  Parameters: {"id"=>"5"}
  Current user: user (id=1)
  Rendering issues/show.html.erb within layouts/base
  Rendered issues/_action_menu.html.erb (4.1ms)
  Rendered attachments/_links.html.erb (1.3ms)
  Rendered issue_relations/_form.html.erb (0.6ms)
  Rendered issues/_relations.html.erb (0.9ms)
  Rendered issues/_action_menu.html.erb (2.0ms)
  Rendered issues/_trackers_description.html.erb (0.2ms)
  Rendered issues/_form_custom_fields.html.erb (0.0ms)
  Rendered issues/_attributes.html.erb (5.0ms)
  Rendered issues/_form.html.erb (11.5ms)
  Rendered attachments/_form.html.erb (0.8ms)
  Rendered issues/_edit.html.erb (16.9ms)
  Rendered issues/_action_menu_edit.html.erb (19.1ms)
  Rendered issues/_sidebar.html.erb (1.8ms)
  Rendered watchers/_watchers.html.erb (0.9ms)
  Rendered issues/show.html.erb within layouts/base (55.4ms)
Completed 200 OK in 96ms (Views: 58.0ms | ActiveRecord: 15.9ms)
Started GET "/redmine/attachments/thumbnail/9" for 127.0.0.1 at 2022-03-22 18:12:10 +0900
Processing by AttachmentsController#thumbnail as HTML
  Parameters: {"id"=>"9"}
  Current user: user (id=1)
Creating thumbnail failed (pid 368 exit 1):
Command: "C:\Bitnami\redmine-4.2.3-4\imagemagick\bin\convert.exe" "C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/files/2022/03/220322181006_sample.pdf[0]" -thumbnail "100x100>" "png:C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/tmp/thumbnails/8decc8571946d4cd70a024949e033a2a2a54377fe9f1c1b944c20f9ee11a9e51_3028_100.thumb"
Completed 404 Not Found in 66ms (ActiveRecord: 3.2ms)

The file exists.

C:\>dir "C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/files/2022/03/"
 Volume in drive C has no label.
 Volume Serial Number is 9205-C1AF

 Directory of C:\Bitnami\redmine-4.2.3-4\apps\redmine\htdocs\files\2022\03

2022-03-22  PM 06:10    <DIR>          .
2022-03-22  PM 06:10    <DIR>          ..
2022-03-17  PM 11:08            79,031 220317230824_3e0ac85a599b062fbf1c1a18fa8bc09a.xlsx
2022-03-17  PM 11:08         3,257,986 220317230857_kroki_cheatsheet_20210515_v1.1_EN.pdf
2022-03-17  PM 11:20            35,038 220317232016_AAP8IjI.jpg
2022-03-18  PM 09:54            97,942 220318215452_I-20-sample.pdf
2022-03-20  AM 09:52             6,488 220320095257_darknight.jpg
2022-03-22  PM 06:10             3,028 220322181006_sample.pdf
               6 File(s)      3,479,513 bytes
               2 Dir(s)  33,057,202,176 bytes free

But “convert.exe” has the same error.

C:\>"C:\Bitnami\redmine-4.2.3-4\imagemagick\bin\convert.exe" "C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/files/2022/03/220322181006_sample.pdf[0]" -thumbnail "100x100>" "png:C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/tmp/thumbnails/8decc8571946d4cd70a024949e033a2a2a54377fe9f1c1b944c20f9ee11a9e51_3028_100.thumb"
convert.exe: UnableToOpenConfigureFile `magic.xml' @ warning/configure.c/GetConfigureOptions/714.
convert.exe: UnableToOpenConfigureFile `delegates.xml' @ warning/configure.c/GetConfigureOptions/714.
convert.exe: FailedToExecuteCommand `"gs" -q -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=500000000 -dAlignToPixels=0 -dGridFitTT=2 "-sDEVICE=pngalpha" -dTextAlphaBits=4 -dGraphicsAlphaBits=4 "-r72x72" -dFirstPage=1 -dLastPage=1 "-sOutputFile=C:/Users/NEXTEP/AppData/Local/Temp/magick-5292Oa7ilwFyq2PS%d" "-fC:/Users/NEXTEP/AppData/Local/Temp/magick-5292GO4KgrIk9-3P" "-fC:/Users/NEXTEP/AppData/Local/Temp/magick-5292v4i0ZzhJgB6Q"' (The system cannot find the file specified.) @ error/delegate.c/ExternalDelegateCommand/459.
convert.exe: PDFDelegateFailed `The system cannot find the file specified.' @ error/pdf.c/ReadPDFImage/794.
convert.exe: NoImagesDefined `png:C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/tmp/thumbnails/8decc8571946d4cd70a024949e033a2a2a54377fe9f1c1b944c20f9ee11a9e51_3028_100.thumb' @ error/convert.c/ConvertImageCommand/3275.

BTW, I have tried to find “magic.xml”, “delegates.xml” but the files do not exist.

Where should I find the files?

Or

What should I do to be sure that the “converter.exe” is working?

Hello there,
this is my output, so no gs error and *.xml is not the issue.

C:\Users\Ich>"C:\Bitnami\redmine-4.2.3-4/imagemagick/bin/convert.exe" "C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/files/2022/03/220322152216_sample.pdf[0]" -thumbnail "100x100>" "png:C:/Bitnami/redmine-4.2.3-4/apps/redmine/htdocs/tmp/thumbnails/8decc8571946d4cd70a024949e033a2a2a54377fe9f1c1b944c20f9ee11a9e51_3028_100.thumb"
convert.exe: UnableToOpenConfigureFile `magic.xml' @ warning/configure.c/GetConfigureOptions/714.
convert.exe: UnableToOpenConfigureFile `delegates.xml' @ warning/configure.c/GetConfigureOptions/714.

‘gs’ is not found at your server.
I guess some environment path/varibale not set properly.

Solution no 1

  • Add C:\Bitnami\redmine-4.2.3-4\common\bin\ to your path variable.
  • Restart rails services.

Solution no 2

  • Open Regedit
  • Open key “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\redmineThin1 (and 2)\WinServ”
  • Open CommandLine
  • Prepend "C:\Bitnami\redmine-4.2.3-4\use_redmine.bat" && to the existing command.
"C:\Bitnami\redmine-4.2.3-4\use_redmine.bat" && "C:\Bitnami\redmine-4.2.3-4\ruby\bin\ruby.exe" "C:\Bitnami\redmine-4.2.3-4/apps/redmine\htdocs\bin\thin" start -p 3001 -e production -c "C:\Bitnami\redmine-4.2.3-4/apps/redmine/htdocs" -a 127.0.0.1 --prefix /redmine
  • Restart rails services

:crossed_fingers: Bests, Matthias

Dear @matthias_bitnami

Thank you for your kind help.

It is working!

Thank you again for everything you’ve done.

Have a nice day!