I can not use ticket code

Type: Bitnami Support Tool

Description:
bnsupport tool works and create ticket code “f38310bf-6e6f-7dfb-0a78-8bf00b06b4fa”

but I can not use it when creating topic.

I update it also… but issue is still there

Hello @otekakademi,

What error were you getting when trying to create the issue? I tried using your code and it said that it was generated more than 2 hours before, but I’m not sure if you received the same error. Could you try running our bnsupport-tool again and using a new code to create the “Technical issue” thread?

Regards,
Francisco de Paz