I can not start mariadb service, memcached services and elasticsearch services but apache and php is running correctly

erikamartinez93315 2021-02-03 22:09:55 UTC #1

Keywords: Magento - Microsoft Azure - Technical issue - Other
bnsupport ID: 41ae4855-afbc-6546-97af-a33bf8ee85ec
Description:

-rw-r--r-- 1 root root 149698 Jan 28 21:07 'ystemd[1]: Failed to start LSB: bitnami init script.'

When i ran this command "sudo service bitnami status"

result:
bitnami.service - LSB: bitnami init script
Loaded: loaded (/etc/init.d/bitnami; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Wed 2021-02-03 21:50:54 UTC; 17min ago
Process: 25099 ExecStart=/etc/init.d/bitnami start (code=exited, status=1/FAILURE)
Tasks: 90 (limit: 4915)
Memory: 1.7G
CGroup: /system.slice/bitnami.service

fdepaz 2021-02-04 15:27:49 UTC #2

Hello @erikamartinez93315,

The bnsupport file could not retrieve the status of the VM services, could you try running the following:

$ sudo /opt/bitnami/ctlscript.sh status

If it throws a Cannot find any running daemon to contact. If it is running, make sure you are pointing to the right pid file (/var/run/gonit.pid) error, could you paste here the output of:

ps aux | grep gonit
sudo cat /var/run/gonit.pid
sudo gonit status
sudo head -n10 /var/log/gonit.log

If the gonit process is not running, you can try restarting it following the steps described in this post.

erikamartinez93315 2021-02-04 21:21:53 UTC #3

$ sudo /opt/bitnami/ctlscript.sh status
Result: 
apache already running
elasticsearch not running
mariadb not running
memcached not running
php-fpm already running
varnish already running

i tried
sudo gonit Result: daemon with PID 3093 awakened
and if a tried to restart for example mariadb this is the result:

sudo /opt/bitnami/ctlscript.sh status mariadb
Result: mariadb not running

sudo /opt/bitnami/ctlscript.sh start mariadb
Result: Failed to start mariadb: [mariadb] Other action already in progress -- please try again later

# sudo /opt/bitnami/ctlscript.sh restart mariadb
Restarted mariadb
# sudo /opt/bitnami/ctlscript.sh status mariadb
mariadb not running

the same problem with memcached and elasticsearch

erikamartinez93315 2021-02-04 21:23:32 UTC #4

sudo gonit status

Uptime                         19h59m18s
Last Check                     2021-02-04 21:21:18.79240687 +0000 UTC m=+71880.162275848
Next Check                     2021-02-04 21:23:18.79240687 +0000 UTC m=+72000.162275848
Pid                            3093
Pid File                       /var/run/gonit.pid
Control File                   /etc/gonit/gonitrc
Socket File                    /var/run/gonit.sock
Log File                       /var/log/gonit.log
Process 'apache'
  status                                        Running
  pid                                              1066
  uptime                                          9m41s
  monitoring status                           monitored

Process 'elasticsearch'
  monitoring status                        Not monitored

Process 'mariadb'
  monitoring status                        Not monitored

Process 'memcached'
  monitoring status                        Not monitored

Process 'php-fpm'
  status                                        Running
  pid                                               972
  uptime                                          9m41s
  monitoring status                           monitored

Process 'varnish'
  status                                        Running
  pid                                              2388
  uptime                                          9m41s
  monitoring status                           monitored

fdepaz 2021-02-05 12:20:59 UTC #5

Hello @erikamartinez93315,

Let's check whether gonit's configuration is failing and the logs of the database. Please, restart MariaDB again and post here the output of these commands:

$ sudo tail /opt/bitnami/mariadb/logs/mysqld.log -n 30
$ sudo vim /etc/monit/conf.d/mariadb.conf
$ ps aux | grep mariadb

system 2021-02-19 12:21:05 UTC #6

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