I am getting unknown child errors, though i have disabled the antivirus software? I have windows 7

Keywords: WordPress - Windows - Technical issue - Other
i don’t know much about computer and i am stuck can anyone helppppp

Hi @mushkabdulrahim,

Thanks for using Bitnami. Can you give us more information about your issue? Which Windows version are you using? What are your computer specs? Did the installation process finish ok or did you get any error? Can you also check the installation log as explained in the guide below?


Apart from the above, we have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

Please note that you need to paste the code ID that is shown at the end.