I am able to access the instance via ssh but it not opening up via public DNS/IP

aniketpowar 2020-09-15 01:26:15 UTC #1

Keywords: WordPress - AWS - Technical issue - Connectivity (SSH/FTP)
bnsupport ID: 01033041-8b9f-c3ec-34ba-92a67ac1ac18
Description:
I am able to access the instance via ssh but it not opening up via public DNS/IP. How can I do that? Secondly, I want to reset the instance to new wordpress installation? How can I do that?

davidg 2020-09-15 11:16:20 UTC #2

Hello @aniketpowar,

I can see your domain is not correctly propagated. You can check it here:

I'm not totally sure what you mean with reset. You could launch a new instance or install the latest Wordpress in the same one.

For installing a new stack in the same instance, please follow the next steps

Create a server backup
https://docs.bitnami.com/aws/faq/administration/backup-restore-server
Create a backup of your current WordPress site
https://docs.bitnami.com/aws/how-to/migrate-wordpress
Stop the Bitnami services
```
sudo /opt/bitnami/ctlscript.sh stop
```

Download the latest WordPress installer, set permissions and install it
https://bitnami.com/stack/wordpress/installer

cd /home/bitnami
wget https://bitnami.com/redirect/to/1135598/bitnami-wordpress-5.5.1-0-linux-x64-installer.run
chmod +x bitnami-wordpress-5.5.1-0-linux-x64-installer.run
sudo ./bitnami-wordpress-5.5.1-0-linux-x64-installer.run

I hope it helps

aniketpowar 2020-09-16 08:17:42 UTC #3

Thank you so much for your reply @davidg. You are being a great help for me. I wanted to install WordPress again on the same bitnami instance because if I try to launch a new instance the t2.micro is disabled. So I wanted to install WordPress again. For that I followed these steps given by you:

cd /home/bitnami
wget https://bitnami.com/redirect/to/1135598/bitnami-wordpress-5.5.1-0-linux-x64-installer.run
chmod +x bitnami-wordpress-5.5.1-0-linux-x64-installer.run
sudo ./bitnami-wordpress-5.5.1-0-linux-x64-installer.run

However, this was successful but still, am not able to open up the WordPress site using the instance IP address.
I tried opening up via public DNS still it is not showing up.

davidg 2020-09-16 09:08:58 UTC #4

Hello @aniketpowar,

It seems YOUR-IP is being redirected to www.YOUR-IP.

$curl -LI YOUR-IP

HTTP/1.1 301 Moved Permanently
Date: Wed, 16 Sep 2020 09:06:50 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Location: http://www.54.175.165.198/
Content-Type: text/html; charset=iso-8859-1

curl: (6) Could not resolve host: www.YOUR_IP

Did you apply any configuration change after the installation? Could you send the a new support output?

Regards

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