ERR_CONNECTION_REFUSED

alejandro.arab 2020-07-09 02:28:41 UTC #1

Keywords: Joomla - Google Cloud Platform - Technical issue - Connectivity (SSH/FTP)
Description:
phpmyadmin does not appear in the browser, after including ssl cert. this happened putty tunnel is ok. I included port 443 in Windows firewall, however, and doing tests with another PC I get ERR_CONNECTION_REFUSED

gongomgra 2020-07-09 08:53:52 UTC #2

Hi @alejandro.arab,

Thanks for using Bitnami. We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool in a cloud image or virtual machine

Please note that you need to paste the code ID that is shown at the end.

alejandro.arab 2020-07-10 14:46:09 UTC #3

Good morning, thanks for the reply, I send the requested code:
799099eb-7276-3f9d-a5eb-8f47a5e1e1c5

gongomgra 2020-07-13 09:19:04 UTC #4

Hi @alejandro.arab,

Thanks for the bnsupport code. I checked the information but I haven't found any error related to phpMyAdmin. I see errors related to PageSpeed. Can you try to disable it and restart the services?

https://docs.bitnami.com/installer/apps/wordpress/administration/use-pagespeed/#disable-pagespeed

On Windows, please use the manager app

https://docs.bitnami.com/installer/infrastructure/wamp/administration/control-services-windows/

Also, can you tell us if you are trying to access to phpMyAdmin from the same computer in which it is installed? If so, phpMyAdmin should be accessible at

http://127.0.0.1/phpmyadmin

alejandro.arab 2020-07-13 12:49:56 UTC #5

Hi, I send you more info. I work with a joomla-bitnami stack that is in an instance in G-Cloud, my local OS is windows, to access phpmyadmin I use putty. Everything worked fine until I activated ssl certificate with Let's Encrypt, from that moment I could not connect with phpmyadmin and even though I follow instructions to configure the ports I cannot access.

alejandro.arab 2020-07-13 14:47:22 UTC #6

Thanks, I finally got accder to phpmyadmin, thanks for the help, it was "Force HTTPS Redirection With Apache"

gongomgra 2020-07-14 08:49:11 UTC #7

Hi @alejandro.arab,

Thanks for the info. I'm glad you fixed your issue! We will close this thread as solved. Please do not hesitate to open a new one with any other questions you may have.

gongomgra 2020-07-14 08:49:15 UTC #8

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