How to redirect www.domain.com to domain.com

thread 2019-09-26 11:50:03 UTC #1

Keywords: WordPress - AWS - Technical issue - Domain Name (DNS)
Description:
I have reviewed most of the articles and can't find solution how to make this redirection to work. Can you please help? Thanks

jota 2019-09-27 06:35:03 UTC #2

Hi @thread,

We have a Support Tool that will gather relevant information for us to analyze your current configuration and logs. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool

Please note that you need to paste the code outputted by the tool in your reply.

thread 2019-09-30 11:35:33 UTC #3

Hi @jota

I've tried already but I'm getting this:

The support bundle file was successfully created, but the automatic upload to
Bitnami servers failed. You will need to upload it to your Bitnami Support
ticket manually.

jota 2019-10-01 06:31:16 UTC #4

Hi @thread,

Can you upload that file to any cloud storage platform and share the link in the private message I just sent you?

Thanks

jota 2019-10-11 07:00:55 UTC #5

A post was merged into an existing topic: How to redirect www.example.com to example.eom

thread 2019-10-23 11:41:20 UTC #7

Hi @jota

I sent you in private message

Thanks

thread 2019-10-23 11:03:38 UTC #8

Hi @jota

Here it is: b2c87198-2e94-bd94-a4c9-1e964783c895

Thanks

jota 2019-10-24 10:16:41 UTC #9

Hi @thread,

Thanks for the info. You updated the WordPress' httpd-vhosts.conf file that is not included by default in the configuration. If you want to redirect all the requests you receive to the non-www domain, this guide will help you

https://docs.bitnami.com/aws/apps/wordpress/administration/use-single-domain/#redirect-all-domains-to-your-own-domain-and-force-https

Happy to help!

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thread 2019-10-30 11:57:58 UTC #11

Hi @jota

how I can overwrite that httpd-vhosts.conf file update? It looks its making some issues now

Thanks

jota 2019-10-31 10:07:57 UTC #12

Hi @thread,

As I mentioned before, the httpd-vhosts.conf file was not included in the Apache's configuration when I checked your configuration. Can you run the Bitnami support tool again?

Thanks

system 2020-01-14 19:36:16 UTC #13

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