Could you please provide us with a little more information?
- Are you using this application in the cloud ( such as AWS, Google, Azure, etc;) a native installer (such as Windows, Linux, etc.) or a Virtual Machine?
- Which exact version of the application are you using?
- Have you installed any plugins or modified any configuration files?
It seems like a problem connecting to the database. It happens just clicking the home directory or it happens in more cases.