Having issues removing the tag on the bottom right

peter4 2019-11-04 22:26:10 UTC #1

Keywords: WordPress - AWS - How to - Other
Description:
So I have gone through the document on how to remove the tag on the bottom right, but I can't figure out the command in SSH to use the code in the how to. Can someone help me with how to find that rout folder?

gongomgra 2019-11-05 08:26:06 UTC #2

Hi @peter4,

Thanks for using Bitnami. I understand you are referring to our guide linked below

https://docs.bitnami.com/aws/how-to/bitnami-remove-banner/

As mentioned in the guide, you need to replace the APP placeholder with the actual name of your Bitnami application, which is wordpress on your case. Therefore, you will need to run the commands below to disable the Bitnami banner

sudo /opt/bitnami/apps/wordpress/bnconfig --disable_banner 1
sudo /opt/bitnami/ctlscript.sh restart apache

Hope it helps,
Gonzalo

peter4 2019-11-05 16:10:17 UTC #3

Good morning that is what I thought as well, but when I input that command its saying "command not found"

I still go and restart the server and it does not remove the banner.

Please advise

Pete

gongomgra 2019-11-06 09:06:19 UTC #4

Hi @peter4,

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool

Please note that you need to paste the code ID that is shown at the end.

Regards,
Gonzalo

peter4 2019-11-06 14:45:08 UTC #5

Good morning, the code is: 95f34f55-3706-152f-5c4b-165bc27e0639

gongomgra 2019-11-07 10:47:33 UTC #6

Hi @peter4,

I see in your bnsupport bundle that your bnconfig is renamed to bnconfig.disabled. Can you tell us what guide did you follow to rename it? Apart from that, you can rename it back using the command below

sudo mv /opt/bitnami/apps/wordpress/bnconfig.disabled /opt/bitnami/apps/wordpress/bnconfig

After that, you may be able to run it with the --disable_banner 1 argument. If for any reason you want to disable bnconfig again after that, simply rename it back to bnconfig.disabled with

sudo mv /opt/bitnami/apps/wordpress/bnconfig /opt/bitnami/apps/wordpress/bnconfig.disabled

Hope it helps,
Gonzalo

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