Google cloud platform + moodle does not send emails

Keywords: Moodle - Google Cloud Platform - Technical issue - Email configuration (SMTP)
Hello, I am having trouble making sending emails work in moodle, in Google Cloud Platform instance.

I have tested several SMTP servers, and several ports, including ports other than the standard. I also tried to use the SENDGRID and SMTPtoGO applications, but without success.

Please, if you can help, thank you.

I have another installation at Digital Ocean, the same thing happens.


Hello @infoijui,

This is our documentation:

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

Please note that you need to paste the code ID that is shown at the end.

As it is an SMTP issue, could you run the bnsupport tool with the --runSMTPTool 1 option?

sudo ./bnsupport-tool runSMTPTool 1


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