GitLab Credential Issue

Keywords: GitLab - Virtual Machines - Technical issue - Credentials
Description:
When I am trying to login on GitLab with default ‘root’ credential for the first time , I am getting invalid username or password error . I have cross checked the credentials and its correct

Hello @ansu.man.wats,

We have a guide on how to retrieve the application’s credentials in the following link, could you try the steps specified in it:

Regards,
Francisco de Paz

Hi Francisco,

I got the credential for GitLab . But my concern is that the credential is not working on GitLab portal when I am logging in for the first time . Can you please help to resolve this?

Please revert on priority.

Hello @ansu.man.wats,

I may have misunderstood you previously, are you talking about the login-in credentials for gitlab.com or the portal of your virtual machine?

I have been able to install the virtual machine and login to it GitLab portal with the provided credentials, have you made any changes to the credentials on the database after the virtual machine installation?

Regards,
Francisco de Paz

Hello @fdepaz ,

I am talking about the login credential for Gitlab.com which I got on VM console as default username and password.

Hello @ansu.man.wats,

You have to keep in mind that installing GitLab CE gives you access to a cloud-based Git repository and version control system independent of gitlab.com. As such, the credentials you obtain are valid for your instance of GitLab but won’t be valid for gitlab.com. To access this latter site, you would need to sign-in in their servers at https://gitlab.com/users/sign_in.

Regards,
Francisco de Paz