Getting this error: POST https://ajaxtest.voterizer.org/wp-admin/admin-ajax.php?lang=en 500 (Internal Server Error)

Keywords: WordPress - AWS - Technical issue - Other

bndiagnostic ID: 49cbe392-d5c2-8782-4dc6-4339d487b22c

bndiagnostic output:

? Apache: Found possible issues
? Resources: Found possible issues
https://docs.bitnami.com/general/apps/wordpress/administration/use-pagespeed/#disable-pagespeed
https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/
https://docs.bitnami.com/bch/apps/moodle/troubleshooting/deny-connections-bots-apache/
https://docs.bitnami.com/installer/faq/linux-faq/administration/increase-memory-linux/

bndiagnostic failure reason: I do not know how to perform the changes explained in the documentation

Description:
There is a form on the front page of my website that has suddenly started hanging. You can see it at:

https://fiaa.voterizer.org

I can see the error in the title using the dev tools in the browser. If I refresh the page once or twice the error usually goes away the form is fine.

Hi @adam6,

According to the bndiagnostic tool, the machine is low on resources and there are many requests from the same IP addresses which can indicate a bot attack. The following guides will be helpful:

https://docs.bitnami.com/bch/apps/moodle/troubleshooting/deny-connections-bots-apache/
https://docs.bitnami.com/aws/faq/administration/change-server-type/

Regards,
Michiel

Thanks, Michiel!

I don’t think either of those are the problem. There are only a few hundred hits from the top IP addresses and the majority are from me. I loaded the site onto a server with the twice the resources (I use Lightsail) and it didn’t fix the problem.

What about the pagespeed issue? Should I disable pagespeed?

Thanks!

A

Hi @adam6,

Could you try it?

https://docs.bitnami.com/installer/apps/wordpress/administration/use-pagespeed/#disable-pagespeed

Regards,
Michiel

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