Keywords: WordPress - Google Cloud Platform - Technical issue - OtherDescription: Yesterdai i updated one of the wordpress plugin "akismet". And today i am not able to see the website. getting error of gateway timeout. what should i do. please help.
Hi @rakibulqasimi,
We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?
How to Run the Bitnami Support Tool
Please note that you need to paste the code ID that is shown at the end.
Actually i was deleted that instance from google cloud and created a new instance today. and after installing cloudflare the same problem occured now. i have installed support tool to this new instance and the code id is
e6e5a0c5-7b43-b506-fb20-a9512573c60d
sometimes site is visible, but too slow , loads approximately in 2-3 minutes and sometimes its showing connection timeout.
I think the error is not related with Akismet itself but other theme/plugin you are using. Can you take a look at this other community post in which we helped the user to recover the WordPress' installation?
https://community.bitnami.com/t/website-only-works-for-a-minute-after-restarting-services-and-stops-working/71624
Happy to help!
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