Keywords: WordPress - AWS - Technical issue - Connectivity (SSH/FTP)
bnsupport ID: 5465414d-a9dc-6de8-dd71-d5d37b720866
? Apache: Found possible issues ? Mariadb: Found possible issues ? Resources: Found possible issues https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/ https://docs.bitnami.com/bch/apps/moodle/troubleshooting/deny-connections-bots-apache/ https://docs.bitnami.com/general/how-to/troubleshoot-permission-issues/ https://docs.bitnami.com/installer/faq/linux-faq/administration/increase-memory-linux/
bndiagnostic failure reason: The suggested guides are not related with my issue
So i have custom directory in wp-content/uploads/ called ‘allimgs’ where my client uploads their bulk image and we use it to display the image in client side.
The problem is when we use the terminal to access, or even use folder manager plugin, we see ‘allimgs’ directory, but not in ftp. Same happens the other way too. If we create a directory in FTP, then nothing shows up in the terminal or folder plugin (no fail message. Directory creates just fine). I double-checked the IP address and it is the same IP. We even use the same key file to log in to FTP and terminal. SFTP username is also bitnami and editing directory, uploading does not fail. So I don’t think it’s a permission issue.
What am I missing here?