Keywords: Magento - Microsoft Azure - Technical issue - Other
bnsupport ID: 8975f969-fd30-4ca7-a25c-3c75a147fcff
The following actions led me to this point:
- Create brand new image on Azure for Magento 2.4
- Install and force HTTPS
- Restore mySql database from previous server.
-- Up to this point everything was still working fine.
-- Using the "Magento blank" theme as my old theme is no longer compatible with Magento 2.4
- Migrate pub directory from old server (Magento 2.2)
In the admin site everything looks good, I can see my products etc.
I checked Apache log (from
/opt/bitnami/apache2/logs/error_log) and cannot find a reason for the blank white screen.
I have tried to enable "display_error", but that also does not seem to work.
I cannot see what the reason for the whitescreen is so cannot start to correct the issue. I have tried all the troubleshooting steps in the documentation without luck. Also disabled varnish, no luck.
I have run the support tool for some assistance in resolving the issue or any advise on what could be causing the frontend not to load.