Fresh installation of Bitnami stack 3.4.6-2 on WIndows 2016 server. No error during install.When accessing redmine default page I receive internall error 500. No diffrence of http://127.0.0.1/redmine;http://localhost/redmine;In additiopn I cannot login into MySQL server (via PHPMyAdmin).Language Czech.HTTP port default - 80.
I can provide an output from Bitmani Support Tool.Just beginner so please looking for an advise.
Kind regards,Pavel STadler(Pavel.STadler@cnb.cz)
Thanks for using Bitnami. We have a Support Tool that will gather relevant information for us to debug the issue. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below? You must click on the platform or cloud that you are using to find the correct instructions.
How to Run the Bitnami Support Tool
Please note that you need to paste the code outputted by the tool in your reply.
Dear Anders,As a new member I can send to you via email only 2 links. So I have just uploaded a result gathered by your tool. See please this link: http://leteckaposta.cz/923910562
Kind regards,Pavel Stadler
Can you execute the manager-windows.exe tool (it is in the root installation directory) and check the status of the different services? Please share if any error is shown in the "Server Events" tab.
Dear Anders,Services are up and running. In the „Server Events“ tab there are no events listed.
Can you try to connect to the mysql server from the command line, you can find relevant instructions here and herehttps://docs.bitnami.com/installer/infrastructure/mysql/get-started/first-steps/.
Dear Anders,I am sorry
Dear Anders,I was successfull – see a screenshot please.Kind regards,Pavel Stadler
From a mysql session, can you run the following commands and provide the output?
See a screenshot please,Pavel Stadler
It seems something went wrong during the installation and the database tables were not created. Can you paste the installer log? It's located in the user temp folder. You can find it by typing %TEMP% in the file explorer. The log file is named installer_bitrock.log
Dear Andres,There are 3 files. Probaly when I tried to uninstall/install the application.See please: http://leteckaposta.cz/859932660
Kind regards,Pavel STadler
Dear AndersI have to split the previous email into 2 as I can send only 1 screenshot.Sorry for tis „spamming“.
It is the mail ½.
It is the mail 2/2.Kind regards,Pavel Stadler
Dear Anders,I fixed the MyphpAdmin login.
I have to use user name „root“.Then allisOK.
Thank you for your help.
Hi @pavel.stadler, yes, you have to use "root" in order to log into phpMyAdmin as it's MySQL username. The password is the one you put in the installer.
I'm glad you were able to solve it! Let us know if you're find any similar issue.
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