Forum Error 500 using ficus3

adlen.berkani 2017-06-08 09:52:35 UTC #1

Hi,

I am using Bitnami for my edX ficus3 platform on AWS.

I installed the french patch and the stanford-style theme.

Everything seems to work fine except for the forum page where I get the error 500. None of the forums for my courses are accessible, all the pages redirect to the error page.

I do not understand why it doesnt work and need some help on this issue.
Thank you in advance,

Here is my log issue:

2017-06-08 05:39:47,110 INFO 31727 [tracking] logger.py:50 - {"username": "user", "event_type": "/courses/course-v1:edX+DemoX+Demo_Course/discussion/forum/", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/courses/course-v1:edX+DemoX+Demo_Course/info", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"course_user_tags": {}, "user_id": 2, "org_id": "edX", "course_id": "course-v1:edX+DemoX+Demo_Course", "path": "/courses/course-v1:edX+DemoX+Demo_Course/discussion/forum/"}, "time": "2017-06-08T09:39:47.110733+00:00", "page": null}
2017-06-08 05:39:47,198 INFO 31727 [requests.packages.urllib3.connectionpool] connectionpool.py:207 - Starting new HTTP connection (1): localhost
2017-06-08 05:39:47,278 INFO 31727 [lms.lib.comment_client.utils] utils.py:49 - comment_client_request_log: request_id=d9bfc1eb-f34d-4866-b722-586dcbeaaebc, method=get, url=http://localhost:18080/api/v1/users/2, duration=0.0810208320618
2017-06-08 05:39:47,279 ERROR 31727 [root] exceptions.py:16 - Uncaught exception from
Traceback (most recent call last):
File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/core/handlers/base.py", line 132, in get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/contrib/auth/decorators.py", line 22, in wrappedview
return view_func(request, *args, **kwargs)
File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 184, in wrapped_view
return view_func(request, course_key, *args, **kwargs)
File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 231, in forum_form_discussion
user_info = user.to_dict()
File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 60, in to_dict
self.retrieve()
File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 65, in retrieve
self._retrieve(*args, **kwargs)
File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/user.py", line 151, in _retrieve
metric_tags=self.metrictags,
File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/utils.py", line 104, in perform_request
raise CommentClientRequestError(response.text, response.status_code)
CommentClientRequestError: u''
2017-06-08 05:39:47,312 ERROR 31727 [django.request] base.py:256 - Internal Server Error: /courses/course-v1:edX+DemoX+Demo_Course/discussion/forum/
Traceback (most recent call last):
File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/core/handlers/base.py", line 132, in get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/contrib/auth/decorators.py", line 22, in wrappedview
return view_func(request, *args, **kwargs)
File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 184, in wrapped_view
return view_func(request, course_key, *args, **kwargs)
File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 231, in forum_form_discussion
user_info = user.to_dict()
File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 60, in to_dict
self.retrieve()
File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 65, in retrieve
self._retrieve(*args, **kwargs)
File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/user.py", line 151, in _retrieve
metric_tags=self.metrictags,
File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/utils.py", line 104, in perform_request
raise CommentClientRequestError(response.text, response.status_code)
CommentClientRequestError: u''
2017-06-08 05:39:47,319 WARNING 31727 [request_cache] init.py:66 - Could not retrieve the current request. A stub request will be created instead using settings.SITE_NAME. This should be used only in test cases, never in production!
2017-06-08 05:39:51,087 INFO 31728 [tracking] logger.py:50 - {"username": "user", "event_type": "/courses/course-v1:edX+DemoX+Demo_Course/info", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/dashboard", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"course_user_tags": {}, "user_id": 2, "org_id": "edX", "course_id": "course-v1:edX+DemoX+Demo_Course", "path": "/courses/course-v1:edX+DemoX+Demo_Course/info"}, "time": "2017-06-08T09:39:51.087364+00:00", "page": null}
2017-06-08 05:40:25,032 INFO 31727 [tracking] logger.py:50 - {"username": "user", "event_type": "/", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/courses/course-v1:edX+DemoX+Demo_Course/info", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": 2, "org_id": "", "course_id": "", "path": "/"}, "time": "2017-06-08T09:40:25.032772+00:00", "page": null}
2017-06-08 05:40:25,192 INFO 31727 [tracking] logger.py:50 - {"username": "user", "event_type": "/dashboard", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/courses/course-v1:edX+DemoX+Demo_Course/info", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": 2, "org_id": "", "course_id": "", "path": "/dashboard"}, "time": "2017-06-08T09:40:25.192717+00:00", "page": null}
2017-06-08 05:40:25,206 WARNING 31727 [openedx.core.lib.edx_api_utils] edx_api_utils.py:42 - programs configuration is disabled.
2017-06-08 05:40:35,902 INFO 31728 [tracking] logger.py:50 - {"username": "user", "event_type": "/courses/course-v1:test+test+tes/info", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/dashboard", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"course_user_tags": {}, "user_id": 2, "org_id": "test", "course_id": "course-v1:test+test+tes", "path": "/courses/course-v1:test+test+tes/info"}, "time": "2017-06-08T09:40:35.902484+00:00", "page": null}

Problem with translation/styles in Open EDX

jariza 2017-06-08 15:45:44 UTC #2

Hello @adlen.berkani

Did you follow the steps described in the section How To Enable And Apply A Custom Theme? of the documentation in order to install the theme?
Did you follow the steps described in the section How To Translate Open EdX To My Language?
of the documentation in order to translate edX to French?

The log you shared with us seems to be the edX platform log file and doesn't give us any information regarding the issue with the Forum. Could you please share with us the Apache Error Log File? You can find it at:

/opt/bitnami/apache2/logs/error_log

If the files is very long, you can send it to me to juan[at]bitnami[dot]com.

Best Regards,

Juan Ariza

adlen.berkani 2017-06-14 20:30:01 UTC #3

Many thanks for your reply.

I did follow the steps described on Bitnami to apply the theme and to translate the platform.

Indeed, I shared the edX platform log file sorry.

Please find the Apache Error Log File as I am not really sure what is relevant. Sorry for the long copy past of the error.

[Thu Jun 08 09:39:40.601219 2017] [authz_core:error] [pid 31910] [client 78.250.68.67:43385] AH01630: client denied by server configuration: uri /mod_pagespeed_beacon, referer: http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/dashboard
[Thu Jun 08 05:39:43.846515 2017] [:error] [pid 31727] 2017-06-08 05:39:43,846 INFO 31727 [tracking] logger.py:50 - {"username": "user", "event_type": "/courses/course-v1:edX+DemoX+Demo_Course/info", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/dashboard", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"course_user_tags": {}, "user_id": 2, "org_id": "edX", "course_id": "course-v1:edX+DemoX+Demo_Course", "path": "/courses/course-v1:edX+DemoX+Demo_Course/info"}, "time": "2017-06-08T09:39:43.846211+00:00", "page": null}
[Thu Jun 08 09:39:45.420380 2017] [authz_core:error] [pid 31906] [client 78.250.68.67:43386] AH01630: client denied by server configuration: uri /mod_pagespeed_beacon, referer: http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/courses/course-v1:edX+DemoX+Demo_Course/info
[Thu Jun 08 05:39:47.111027 2017] [:error] [pid 31727] 2017-06-08 05:39:47,110 INFO 31727 [tracking] logger.py:50 - {"username": "user", "event_type": "/courses/course-v1:edX+DemoX+Demo_Course/discussion/forum/", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/courses/course-v1:edX+DemoX+Demo_Course/info", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"course_user_tags": {}, "user_id": 2, "org_id": "edX", "course_id": "course-v1:edX+DemoX+Demo_Course", "path": "/courses/course-v1:edX+DemoX+Demo_Course/discussion/forum/"}, "time": "2017-06-08T09:39:47.110733+00:00", "page": null}
[Thu Jun 08 05:39:47.198334 2017] [:error] [pid 31727] 2017-06-08 05:39:47,198 INFO 31727 [requests.packages.urllib3.connectionpool] connectionpool.py:207 - Starting new HTTP connection (1): localhost
App 31885 stderr: source=rack-timeout id=d81a205bb9af3535e8ef43bccbb1d0bb timeout=20000ms state=ready at=info
App 31885 stderr: I, [2017-06-08T09:39:47.272983 #32036] INFO -- : source=rack-timeout id=d81a205bb9af3535e8ef43bccbb1d0bb timeout=20000ms service=5ms state=completed
App 31885 stderr: 127.0.0.1 - - [08/Jun/2017:09:39:47 +0000] "GET /api/v1/users/2?complete=True&request_id=d9bfc1eb-f34d-4866-b722-586dcbeaaebc HTTP/1.1" 401 - 0.0058
[Thu Jun 08 05:39:47.278433 2017] [:error] [pid 31727] 2017-06-08 05:39:47,278 INFO 31727 [lms.lib.comment_client.utils] utils.py:49 - comment_client_request_log: request_id=d9bfc1eb-f34d-4866-b722-586dcbeaaebc, method=get, url=http ://localhost:18080/api/v1/users/2, duration=0.0810208320618
[Thu Jun 08 05:39:47.312702 2017] [:error] [pid 31727] 2017-06-08 05:39:47,279 ERROR 31727 [root] exceptions.py:16 - Uncaught exception from
[Thu Jun 08 05:39:47.312724 2017] [:error] [pid 31727] Traceback (most recent call last):
[Thu Jun 08 05:39:47.312728 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/core/handlers/base.py", line 132, in get_response
[Thu Jun 08 05:39:47.312731 2017] [:error] [pid 31727] response = wrapped_callback(request, *callback_args, **callback_kwargs)
[Thu Jun 08 05:39:47.312734 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/contrib/auth/decorators.py", line 22, in wrappedview
[Thu Jun 08 05:39:47.312738 2017] [:error] [pid 31727] return view_func(request, *args, **kwargs)
[Thu Jun 08 05:39:47.312741 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 184, in wrapped_view
[Thu Jun 08 05:39:47.312744 2017] [:error] [pid 31727] return view_func(request, course_key, *args, **kwargs)
[Thu Jun 08 05:39:47.312747 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 231, in forum_form_discussion
[Thu Jun 08 05:39:47.312750 2017] [:error] [pid 31727] user_info = user.to_dict()
[Thu Jun 08 05:39:47.312753 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 60, in to_dict
[Thu Jun 08 05:39:47.312756 2017] [:error] [pid 31727] self.retrieve()
[Thu Jun 08 05:39:47.312758 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 65, in retrieve
[Thu Jun 08 05:39:47.312761 2017] [:error] [pid 31727] self._retrieve(*args, **kwargs)
[Thu Jun 08 05:39:47.312767 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/user.py", line 151, in _retrieve
[Thu Jun 08 05:39:47.312770 2017] [:error] [pid 31727] metric_tags=self.metrictags,
[Thu Jun 08 05:39:47.312775 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/utils.py", line 104, in perform_request
[Thu Jun 08 05:39:47.312779 2017] [:error] [pid 31727] raise CommentClientRequestError(response.text, response.status_code)
[Thu Jun 08 05:39:47.312781 2017] [:error] [pid 31727] CommentClientRequestError: u''
[Thu Jun 08 05:39:47.316647 2017] [:error] [pid 31727] 2017-06-08 05:39:47,312 ERROR 31727 [django.request] base.py:256 - Internal Server Error: /courses/course-v1:edX+DemoX+Demo_Course/discussion/forum/
[Thu Jun 08 05:39:47.316658 2017] [:error] [pid 31727] Traceback (most recent call last):
[Thu Jun 08 05:39:47.316662 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/core/handlers/base.py", line 132, in get_response
[Thu Jun 08 05:39:47.316665 2017] [:error] [pid 31727] response = wrapped_callback(request, *callback_args, **callback_kwargs)
[Thu Jun 08 05:39:47.316669 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/contrib/auth/decorators.py", line 22, in wrappedview
[Thu Jun 08 05:39:47.316672 2017] [:error] [pid 31727] return view_func(request, *args, **kwargs)
[Thu Jun 08 05:39:47.316675 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 184, in wrapped_view
[Thu Jun 08 05:39:47.316685 2017] [:error] [pid 31727] return view_func(request, course_key, *args, **kwargs)
[Thu Jun 08 05:39:47.316688 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 231, in forum_form_discussion
[Thu Jun 08 05:39:47.316691 2017] [:error] [pid 31727] user_info = user.to_dict()
[Thu Jun 08 05:39:47.316694 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 60, in to_dict
[Thu Jun 08 05:39:47.316697 2017] [:error] [pid 31727] self.retrieve()
[Thu Jun 08 05:39:47.316700 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 65, in retrieve
[Thu Jun 08 05:39:47.316702 2017] [:error] [pid 31727] self._retrieve(*args, **kwargs)
[Thu Jun 08 05:39:47.316705 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/user.py", line 151, in _retrieve
[Thu Jun 08 05:39:47.316708 2017] [:error] [pid 31727] metric_tags=self.metrictags,
[Thu Jun 08 05:39:47.316710 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/utils.py", line 104, in perform_request
[Thu Jun 08 05:39:47.316713 2017] [:error] [pid 31727] raise CommentClientRequestError(response.text, response.status_code)
[Thu Jun 08 05:39:47.316716 2017] [:error] [pid 31727] CommentClientRequestError: u''
[Thu Jun 08 05:39:47.319645 2017] [:error] [pid 31727] 2017-06-08 05:39:47,319 WARNING 31727 [request_cache] init.py:66 - Could not retrieve the current request. A stub request will be created instead using settings.SITE_NAME. This should be used only in test cases, never in production!
[Thu Jun 08 05:39:51.087648 2017] [:error] [pid 31728] 2017-06-08 05:39:51,087 INFO 31728 [tracking] logger.py:50 - {"username": "user", "event_type": "/courses/course-v1:edX+DemoX+Demo_Course/info", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http ://e c2-35-177-234-65.eu-west-2.compute.amazonaws.com/dashboard", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"course_user_tags": {}, "user_id": 2, "org_id": "edX", "course_id": "course-v1:edX+DemoX+Demo_Course", "path": "/courses/course-v1:edX+DemoX+Demo_Course/info"}, "time": "2017-06-08T09:39:51.087364+00:00", "page": null}
[Thu Jun 08 09:39:52.337661 2017] [authz_core:error] [pid 31910] [client 78.250.68.67:43385] AH01630: client denied by server configuration: uri /mod_pagespeed_beacon, referer: http ://ec2 -35-177-234-65.eu-west-2.compute.amazonaws.com/courses/course-v1:edX+DemoX+Demo_Course/info
[Thu Jun 08 05:40:25.033042 2017] [:error] [pid 31727] 2017-06-08 05:40:25,032 INFO 31727 [tracking] logger.py:50 - {"username": "user", "event_type": "/", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/courses/course-v1:edX+DemoX+Demo_Course/info", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": 2, "org_id": "", "course_id": "", "path": "/"}, "time": "2017-06-08T09:40:25.032772+00:00", "page": null}
[Thu Jun 08 05:40:25.192990 2017] [:error] [pid 31727] 2017-06-08 05:40:25,192 INFO 31727 [tracking] logger.py:50 - {"username": "user", "event_type": "/dashboard", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/courses/course-v1:edX+DemoX+Demo_Course/info", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": 2, "org_id": "", "course_id": "", "path": "/dashboard"}, "time": "2017-06-08T09:40:25.192717+00:00", "page": null}
[Thu Jun 08 05:40:25.206129 2017] [:error] [pid 31727] 2017-06-08 05:40:25,206 WARNING 31727 [openedx.core.lib.edx_api_utils] edx_api_utils.py:42 - programs configuration is disabled.
[Thu Jun 08 09:40:25.689715 2017] [authz_core:error] [pid 338] [client 78.250.68.67:43413] AH01630: client denied by server configuration: uri /xasset-v1,3AedX+DemoX+Demo_Course+type,40asset+block,40images_course_image.jpg.pagespeed.ic.d9usl8eeeb.webp, referer: http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/dashboard
[Thu Jun 08 09:40:26.926259 2017] [authz_core:error] [pid 337] [client 78.250.68.67:43414] AH01630: client denied by server configuration: uri /xasset-v1,3AedX+DemoX+Demo_Course+type,40asset+block,40images_course_image.jpg.pagespeed.ic.d9usl8eeeb.webp, referer: http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/dashboard
[Thu Jun 08 09:40:27.233702 2017] [authz_core:error] [pid 337] [client 78.250.68.67:43414] AH01630: client denied by server configuration: uri /mod_pagespeed_beacon, referer: http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/dashboard
[Thu Jun 08 05:40:35.902763 2017] [:error] [pid 31728] 2017-06-08 05:40:35,902 INFO 31728 [tracking] logger.py:50 - {"username": "user", "event_type": "/courses/course-v1:test+test+tes/info", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/dashboard", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"course_user_tags": {}, "user_id": 2, "org_id": "test", "course_id": "course-v1:test+test+tes", "path": "/courses/course-v1:test+test+tes/info"}, "time": "2017-06-08T09:40:35.902484+00:00", "page": null}
[Thu Jun 08 09:40:37.419289 2017] [authz_core:error] [pid 31776] [client 78.250.68.67:43418] AH01630: client denied by server configuration: uri /mod_pagespeed_beacon, referer: http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/courses/course-v1:test+test+tes/info
[Thu Jun 08 05:45:32.612621 2017] [:error] [pid 31727] 2017-06-08 05:45:32,612 INFO 31727 [tracking] logger.py:50 - {"username": "user", "event_type": "/courses/course-v1:test+test+tes/discussion/forum/", "ip": "78.250.68.67", "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/courses/course-v1:test+test+tes/info", "accept_language": "en-US,en;q=0.8,fr;q=0.6", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"course_user_tags": {}, "user_id": 2, "org_id": "test", "course_id": "course-v1:test+test+tes", "path": "/courses/course-v1:test+test+tes/discussion/forum/"}, "time": "2017-06-08T09:45:32.612337+00:00", "page": null}
[Thu Jun 08 05:45:32.629604 2017] [:error] [pid 31727] 2017-06-08 05:45:32,629 INFO 31727 [requests.packages.urllib3.connectionpool] connectionpool.py:207 - Starting new HTTP connection (1): localhost
App 31885 stderr: source=rack-timeout id=941be73713e3ad9382c3870ba015b2b2 timeout=20000ms state=ready at=info
App 31885 stderr: I, [2017-06-08T09:45:32.631879 #32036] INFO -- : source=rack-timeout id=941be73713e3ad9382c3870ba015b2b2 timeout=20000ms service=1ms state=completed
App 31885 stderr: 127.0.0.1 - - [08/Jun/2017:09:45:32 +0000] "GET /api/v1/users/2?complete=True&request_id=c0f2d3ad-b6e0-47aa-bf35-9b636a0f92fd HTTP/1.1" 401 - 0.0010
[Thu Jun 08 05:45:32.632955 2017] [:error] [pid 31727] 2017-06-08 05:45:32,632 INFO 31727 [lms.lib.comment_client.utils] utils.py:49 - comment_client_request_log: request_id=c0f2d3ad-b6e0-47aa-bf35-9b636a0f92fd, method=get, url=http ://localhost:18080/api/v1/users/2, duration=0.00424790382385
[Thu Jun 08 05:45:32.633474 2017] [:error] [pid 31727] 2017-06-08 05:45:32,633 ERROR 31727 [root] exceptions.py:16 - Uncaught exception from
[Thu Jun 08 05:45:32.633484 2017] [:error] [pid 31727] Traceback (most recent call last):
[Thu Jun 08 05:45:32.633488 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/core/handlers/base.py", line 132, in get_response
[Thu Jun 08 05:45:32.633491 2017] [:error] [pid 31727] response = wrapped_callback(request, *callback_args, **callback_kwargs)
[Thu Jun 08 05:45:32.633494 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/contrib/auth/decorators.py", line 22, in wrappedview
[Thu Jun 08 05:45:32.633498 2017] [:error] [pid 31727] return view_func(request, *args, **kwargs)
[Thu Jun 08 05:45:32.633500 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 184, in wrapped_view
[Thu Jun 08 05:45:32.633504 2017] [:error] [pid 31727] return view_func(request, course_key, *args, **kwargs)
[Thu Jun 08 05:45:32.633507 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 231, in forum_form_discussion
[Thu Jun 08 05:45:32.633510 2017] [:error] [pid 31727] user_info = user.to_dict()
[Thu Jun 08 05:45:32.633512 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 60, in to_dict
[Thu Jun 08 05:45:32.633515 2017] [:error] [pid 31727] self.retrieve()
[Thu Jun 08 05:45:32.633518 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 65, in retrieve
[Thu Jun 08 05:45:32.633521 2017] [:error] [pid 31727] self._retrieve(*args, **kwargs)
[Thu Jun 08 05:45:32.633523 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/user.py", line 151, in _retrieve
[Thu Jun 08 05:45:32.633526 2017] [:error] [pid 31727] metric_tags=self.metrictags,
[Thu Jun 08 05:45:32.633529 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/utils.py", line 104, in perform_request
[Thu Jun 08 05:45:32.633532 2017] [:error] [pid 31727] raise CommentClientRequestError(response.text, response.status_code)
[Thu Jun 08 05:45:32.633534 2017] [:error] [pid 31727] CommentClientRequestError: u''
[Thu Jun 08 05:45:32.637448 2017] [:error] [pid 31727] 2017-06-08 05:45:32,633 ERROR 31727 [django.request] base.py:256 - Internal Server Error: /courses/course-v1:test+test+tes/discussion/forum/
[Thu Jun 08 05:45:32.637459 2017] [:error] [pid 31727] Traceback (most recent call last):
[Thu Jun 08 05:45:32.637463 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/core/handlers/base.py", line 132, in get_response
[Thu Jun 08 05:45:32.637467 2017] [:error] [pid 31727] response = wrapped_callback(request, *callback_args, **callback_kwargs)
[Thu Jun 08 05:45:32.637470 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python2.7/site-packages/django/contrib/auth/decorators.py", line 22, in wrappedview
[Thu Jun 08 05:45:32.637474 2017] [:error] [pid 31727] return view_func(request, *args, **kwargs)
[Thu Jun 08 05:45:32.637477 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 184, in wrapped_view
[Thu Jun 08 05:45:32.637480 2017] [:error] [pid 31727] return view_func(request, course_key, *args, **kwargs)
[Thu Jun 08 05:45:32.637484 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 231, in forum_form_discussion
[Thu Jun 08 05:45:32.637493 2017] [:error] [pid 31727] user_info = user.to_dict()
[Thu Jun 08 05:45:32.637496 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 60, in to_dict
[Thu Jun 08 05:45:32.637499 2017] [:error] [pid 31727] self.retrieve()
[Thu Jun 08 05:45:32.637502 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/models.py", line 65, in retrieve
[Thu Jun 08 05:45:32.637505 2017] [:error] [pid 31727] self._retrieve(*args, **kwargs)
[Thu Jun 08 05:45:32.637508 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/user.py", line 151, in _retrieve
[Thu Jun 08 05:45:32.637511 2017] [:error] [pid 31727] metric_tags=self.metrictags,
[Thu Jun 08 05:45:32.637514 2017] [:error] [pid 31727] File "/opt/bitnami/apps/edx/edx-platform/lms/lib/comment_client/utils.py", line 104, in perform_request
[Thu Jun 08 05:45:32.637517 2017] [:error] [pid 31727] raise CommentClientRequestError(response.text, response.status_code)
[Thu Jun 08 05:45:32.637519 2017] [:error] [pid 31727] CommentClientRequestError: u''
[Thu Jun 08 05:45:32.640796 2017] [:error] [pid 31727] 2017-06-08 05:45:32,640 WARNING 31727 [request_cache] init.py:66 - Could not retrieve the current request. A stub request will be created instead using settings.SITE_NAME. This should be used only in test cases, never in production!
[Thu Jun 08 06:10:42.698347 2017] [:error] [pid 31728] 2017-06-08 06:10:42,698 INFO 31728 [tracking] logger.py:50 - {"username": "", "event_type": "/614274446/", "ip": "141.8.143.171", "agent": "Mozilla/5.0 (compatible; YandexBot/3.0; +http ://yandex.com/bots)", "host": "35.177.234.65", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/614274446/"}, "time": "2017-06-08T10:10:42.698066+00:00", "page": null}
[Thu Jun 08 06:10:46.485068 2017] [:error] [pid 31727] 2017-06-08 06:10:46,484 INFO 31727 [tracking] logger.py:50 - {"username": "", "event_type": "/496957755/", "ip": "100.43.85.12", "agent": "Mozilla/5.0 (compatible; YandexBot/3.0; +http ://yandex.com/bots)", "host": "35.177.234.65", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/496957755/"}, "time": "2017-06-08T10:10:46.484779+00:00", "page": null}
[Thu Jun 08 08:13:15.143101 2017] [:error] [pid 31728] 2017-06-08 08:13:15,143 INFO 31728 [tracking] logger.py:50 - {"username": "", "event_type": "/a2billing/common/javascript/misc.js", "ip": "163.172.73.194", "agent": "python-requests/2.6.0 CPython/2.7.5 Linux/3.10.0-514.21.1.el7.x86_64", "host": "35.177.234.65", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/a2billing/common/javascript/misc.js"}, "time": "2017-06-08T12:13:15.142823+00:00", "page": null}
[Thu Jun 08 08:20:17.200301 2017] [:error] [pid 31728] 2017-06-08 08:20:17,200 INFO 31728 [tracking] logger.py:50 - {"username": "", "event_type": "/dashboard", "ip": "52.91.130.82", "agent": "Go-http-client/1.1", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/dashboard"}, "time": "2017-06-08T12:20:17.199910+00:00", "page": null}
[Thu Jun 08 08:20:17.201549 2017] [:error] [pid 31727] 2017-06-08 08:20:17,201 INFO 31727 [tracking] logger.py:50 - {"username": "", "event_type": "/", "ip": "52.91.130.82", "agent": "Go-http-client/1.1", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/"}, "time": "2017-06-08T12:20:17.201255+00:00", "page": null}
[Thu Jun 08 08:20:17.203570 2017] [:error] [pid 31727] 2017-06-08 08:20:17,203 INFO 31727 [tracking] logger.py:50 - {"username": "", "event_type": "/courses/course-v1:edX+DemoX+Demo_Course/info", "ip": "52.91.130.82", "agent": "Go-http-client/1.1", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"course_user_tags": {}, "user_id": null, "org_id": "edX", "course_id": "course-v1:edX+DemoX+Demo_Course", "path": "/courses/course-v1:edX+DemoX+Demo_Course/info"}, "time": "2017-06-08T12:20:17.203372+00:00", "page": null}
[Thu Jun 08 08:20:17.566071 2017] [:error] [pid 31728] 2017-06-08 08:20:17,565 INFO 31728 [tracking] logger.py:50 - {"username": "", "event_type": "/images/mosaic.png", "ip": "172.31.19.242", "agent": "Serf/1.1.0 mod_pagespeed/1.9.32.14-0", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/images/mosaic.png"}, "time": "2017-06-08T12:20:17.565802+00:00", "page": null}
[Thu Jun 08 08:20:17.636727 2017] [:error] [pid 31728] 2017-06-08 08:20:17,636 INFO 31728 [tracking] logger.py:50 - {"username": "", "event_type": "/images/digitalmarketer_mainphoto.png", "ip": "172.31.19.242", "agent": "Serf/1.1.0 mod_pagespeed/1.9.32.14-0", "host": "ec2-35-177-234-65.eu-west-2.compute.amazonaws.com", "referer": "http ://ec2-35-177-234-65.eu-west-2.compute.amazonaws.com/", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/images/digitalmarketer_mainphoto.png"}, "time": "2017-06-08T12:20:17.636469+00:00", "page": null}
[Thu Jun 08 08:56:37.212395 2017] [:error] [pid 31727] 2017-06-08 08:56:37,212 INFO 31727 [tracking] logger.py:50 - {"username": "", "event_type": "/favicon.ico", "ip": "31.162.210.182", "agent": "Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.137 YaBrowser/17.4.1.919 Yowser/2.5 Safari/537.36", "host": "35.177.234.65", "referer": "", "accept_language": "ru,en;q=0.8", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/favicon.ico"}, "time": "2017-06-08T12:56:37.212070+00:00", "page": null}
[Thu Jun 08 09:04:02.739867 2017] [:error] [pid 31728] 2017-06-08 09:04:02,739 INFO 31728 [tracking] logger.py:50 - {"username": "", "event_type": "/751062379/", "ip": "77.88.47.28", "agent": "Mozilla/5.0 (compatible; YandexBot/3.0; +http ://yandex.com/bots)", "host": "35.177.234.65", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/751062379/"}, "time": "2017-06-08T13:04:02.739582+00:00", "page": null}
[Thu Jun 08 09:12:39.720444 2017] [:error] [pid 31728] 2017-06-08 09:12:39,720 INFO 31728 [tracking] logger.py:50 - {"username": "", "event_type": "/307296972/", "ip": "199.21.99.203", "agent": "Mozilla/5.0 (compatible; YandexBot/3.0; +http ://yandex.com/bots)", "host": "35.177.234.65", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/307296972/"}, "time": "2017-06-08T13:12:39.720169+00:00", "page": null}
[Thu Jun 08 09:50:41.138068 2017] [:error] [pid 31727] 2017-06-08 09:50:41,137 INFO 31727 [tracking] logger.py:50 - {"username": "", "event_type": "/stabs/df80e7f0267ae228a8146faa43d950a9/108362/19396.archive.exe.zip", "ip": "5.34.59.172", "agent": "BTWebClient/3500", "host": "35.177.234.65", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/stabs/df80e7f0267ae228a8146faa43d950a9/108362/19396.archive.exe.zip"}, "time": "2017-06-08T13:50:41.137802+00:00", "page": null}
[Thu Jun 08 09:50:41.190417 2017] [:error] [pid 31728] 2017-06-08 09:50:41,190 INFO 31728 [tracking] logger.py:50 - {"username": "", "event_type": "/stabs/df80e7f0267ae228a8146faa43d950a9/108362/19396.archive.exe.zip", "ip": "5.34.59.172", "agent": "BTWebClient/3500", "host": "35.177.234.65", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/stabs/df80e7f0267ae228a8146faa43d950a9/108362/19396.archive.exe.zip"}, "time": "2017-06-08T13:50:41.190098+00:00", "page": null}
[Thu Jun 08 09:51:40.494419 2017] [:error] [pid 31727] 2017-06-08 09:51:40,494 INFO 31727 [tracking] logger.py:50 - {"username": "", "event_type": "/stabs/df80e7f0267ae228a8146faa43d950a9/108362/19396.archive.exe.zip", "ip": "5.34.59.172", "agent": "BTWebClient/3500", "host": "35.177.234.65", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/stabs/df80e7f0267ae228a8146faa43d950a9/108362/19396.archive.exe.zip"}, "time": "2017-06-08T13:51:40.494147+00:00", "page": null}
[Thu Jun 08 09:51:40.526115 2017] [:error] [pid 31728] 2017-06-08 09:51:40,526 INFO 31728 [tracking] logger.py:50 - {"username": "", "event_type": "/stabs/df80e7f0267ae228a8146faa43d950a9/108362/19396.archive.exe.zip", "ip": "5.34.59.172", "agent": "BTWebClient/3500", "host": "35.177.234.65", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/stabs/df80e7f0267ae228a8146faa43d950a9/108362/19396.archive.exe.zip"}, "time": "2017-06-08T13:51:40.525811+00:00", "page": null}
[ 2017-06-08 14:26:03.8257 31734/7f4a5c64c700 age/Cor/SecurityUpdateChecker.h:452 ]: Security update check failed: Problem with the SSL CA cert (path? access rights?) while connecting to http s://securitycheck.phusionpassenger.com:443/v1/check.json ; this might happen if the nss backend is installed for libcurl instead of GnuTLS or OpenSSL. If the problem persists, you can also try upgrading or reinstalling Passenger (next check in 24 hours)
[Thu Jun 08 11:33:49.377705 2017] [:error] [pid 31727] 2017-06-08 11:33:49,377 INFO 31727 [tracking] logger.py:50 - {"username": "", "event_type": "/favicon.ico", "ip": "37.150.44.218", "agent": "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.137 YaBrowser/17.4.1.919 Yowser/2.5 Safari/537.36", "host": "35.177.234.65", "referer": "", "accept_language": "ru,en;q=0.8", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/favicon.ico"}, "time": "2017-06-08T15:33:49.377429+00:00", "page": null}
[Thu Jun 08 13:50:14.151983 2017] [:error] [pid 31728] 2017-06-08 13:50:14,151 INFO 31728 [tracking] logger.py:50 - {"username": "", "event_type": "/", "ip": "139.162.124.167", "agent": "Mozilla/5.0", "host": "35.177.234.65", "referer": "", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/"}, "time": "2017-06-08T17:50:14.151670+00:00", "page": null}
[Thu Jun 08 13:50:14.515079 2017] [:error] [pid 31727] 2017-06-08 13:50:14,514 INFO 31727 [tracking] logger.py:50 - {"username": "", "event_type": "/images/mosaic.png", "ip": "172.31.19.242", "agent": "Serf/1.1.0 mod_pagespeed/1.9.32.14-0", "host": "35.177.234.65", "referer": "http ://35.177.234.65/", "accept_language": "", "event": "{\"POST\": {}, \"GET\": {}}", "event_source": "server", "context": {"user_id": null, "org_id": "", "course_id": "", "path": "/images/mosaic.png"}, "time": "2017-06-08T17:50:14.514798+00:00", "page": null}

Also it happens that my platform stops working, and it says internal server error. I then have to restart the app. Do you think it is related to my previous issue?

Thanks again,

Adlen

jariza 2017-06-15 15:31:30 UTC #4

Hello @adlen.berkani

Yes.. I see several Internal Errors when it attempts to reach the cs_comments_service. When you installed the translations in the Forum, you followed these steps:

* Download the translation for the Forum by running the commands below:

cd /opt/bitnami/apps/forum/cs_comments_service
bundle install --with test
bundle exec bin/rake i18n:pull

Did you find any issue when running the "bundle" commands? Could you please re-do these steps and share with us the output?

Best Regards,

Juan Ariza

adlen.berkani 2017-06-15 15:59:49 UTC #5

Hi Jariza,

Thanks a lot for your reply.

I tried to run the commands you provided and indeed there was an issue with the bundle commands.

Here is the output:

bitnami@ip-172-31-19-242:/opt/bitnami/apps/forum/cs_comments_service$ sudo bundle install --with test
Don't run Bundler as root. Bundler can ask for sudo if it is needed, and
installing your bundle as root will break this application for all non-root
users on this machine.
Fetching gem metadata from https ://rubygems.org/.........
Fetching version metadata from https ://rubygems.org/..
Fetching dependency metadata from https ://rubygems.org/.
Fetching https ://github.com/macdiesel/mongoid-tree
Fetching https ://github.com/rack/rack-contrib.git
Fetching https ://github.com/navneet35371/voteable_mongo.git
Using rake 10.4.2
Using i18n 0.7.0
Using json 1.8.3
Using minitest 5.8.1
Using thread_safe 0.3.5
Using builder 3.2.2
Installing addressable 2.4.0
Using bson 3.2.4
Using bson_ext 1.5.1
Installing docile 1.1.5
Installing simplecov-html 0.10.0
Installing url 0.3.2
Using coderay 1.0.7
Installing safe_yaml 1.0.4
Using dalli 2.1.0
Using origin 2.1.1
Installing diff-lcs 1.1.3
Using unf_ext 0.0.7.1
Using multi_json 1.11.2
Using multipart-post 2.0.0
Using hashie 3.4.3
Installing listen 0.5.0
Installing thor 0.16.0
Installing hashdiff 0.2.3
Using kgio 2.10.0
Using method_source 0.8
Using mime-types 2.6.1
Using mini_portile2 2.1.0
Using netrc 0.10.3
Using pkg-config 1.1.7
Using slop 3.3.2
Using rack 1.6.4
Using rack-timeout 0.3.2
Using raindrops 0.15.0
Using rdiscount 1.6.8
Installing rspec-core 2.11.1
Installing rspec-mocks 2.11.2
Using tilt 1.3.3
Using will_paginate 3.0.7
Using yajl-ruby 1.2.1
Using bundler 1.14.6
Installing faker 1.6.1
Using tzinfo 1.2.2
Using mongo 2.1.1
Installing simplecov 0.11.1
Installing crack 0.4.3
Installing rspec-expectations 2.11.2
Using unf 0.1.4
Using elasticsearch-api 0.4.11
Using faraday 0.9.2
Installing guard 1.3.2
Using nokogiri 1.6.8
Using pry 0.9.10
Using rack-contrib 1.2.0 from https: //github.com/rack/rack-contrib.git (at 6ff3ca2@6ff3ca2)
Using rack-protection 1.2.0
Installing rack-test 0.6.3
Using unicorn 4.9.0
Using activesupport 4.2.4
Installing codecov 0.1.2
Installing webmock 1.22.3
Installing rspec 2.11.0
Using domain_name 0.5.24
Using elasticsearch-transport 0.4.11
Installing guard-unicorn 0.0.7
Using pry-nav 0.2.2
Using sinatra 1.3.3
Using activemodel 4.2.4
Using delayed_job 4.1.1
Using enumerize 0.11.0
Installing factory_girl 4.5.0
Using http-cookie 1.0.2
Using elasticsearch 0.4.11
Using sinatra-param 1.4.0
Using mongoid 5.0.0
Using protected_attributes 1.1.3
Using rest-client 1.8.0
Using elasticsearch-model 0.1.8
Using mongoid-compatibility 0.3.1
Using mongoid-tree 2.0.0 from https ://github.com/macdiesel/mongoid-tree (at master@b381dd5)
Installing mongoid_cleaner 1.2.0
Using mongoid_magic_counter_cache 1.1.1
Using rs_voteable_mongo 1.0.2 from https ://github.com/navneet35371/voteable_mongo.git (at master@55fcfe7)
Using will_paginate_mongoid 2.0.1
Using delayed_job_mongoid 2.2.0
Bundle complete! 37 Gemfile dependencies, 84 gems now installed.
Gems in the groups development and sqlite were not installed.
Bundled gems are installed into ./vendor/bundle.
bitnami@ip-172-31-19-242:/opt/bitnami/apps/forum/cs_comments_service$ sudo bundle exec bin/rake i18n:pull
/opt/bitnami/apps/forum/cs_comments_service/lib/tasks/kpis.rake:7: warning: already initialized constant ROOT
/opt/bitnami/apps/forum/cs_comments_service/lib/tasks/flags.rake:6: warning: previous definition of ROOT was here
/opt/bitnami/apps/forum/cs_comments_service/lib/tasks/deep_search.rake:7: warning: already initialized constant ROOT
/opt/bitnami/apps/forum/cs_comments_service/lib/tasks/kpis.rake:7: warning: previous definition of ROOT was here
tx pull --mode=reviewed --all --minimum-perc=1
rake aborted!
Command failed with status (127): [tx pull --mode=reviewed --all --minimum-pe...]
/opt/bitnami/apps/forum/cs_comments_service/lib/tasks/i18n.rake:9:in block (2 levels) in <top (required)>' /opt/bitnami/ruby/bin/bundle:23:inload'
/opt/bitnami/ruby/bin/bundle:23:in `'
Tasks: TOP => i18n:pull
(See full trace by running task with --trace)
bitnami@ip-172-31-19-242:/opt/bitnami/apps/forum/cs_comments_service$

Thanks for your help,

Adlen

jariza 2017-06-16 10:25:13 UTC #6

Hello @adlen.berkani

As you can see in the output:

rake aborted!
Command failed with status (127): [tx pull --mode=reviewed --all --minimum-pe...]
/opt/bitnami/apps/forum/cs_comments_service/lib/tasks/i18n.rake:9:in block (2 levels) in <top (required)>'
/opt/bitnami/ruby/bin/bundle:23:inload'
/opt/bitnami/ruby/bin/bundle:23:in `'
Tasks: TOP => i18n:pull
(See full trace by running task with --trace)

There was a problem when running the rake command. I was able to reproduce the issue and I have opened a task to investigate this issue on our side. We'll come back to you as soon as we find a solution to this issue. Sorry for the inconveniences.

Best Regards,

Juan Ariza

marcos 2018-09-28 08:24:15 UTC #7

Hi,

We have updated the Bitnami docs for changing the interface language. In particular, you need to ensure the GCC compiler and Transifex client are properly installed and configured.

Best regards,
Marcos

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