Failed to install the Wkhtmltopdf extension on newly deployed Odoo Stack on Azure

taylor.yip 2020-05-20 02:19:15 UTC #1

Keywords: Odoo - Microsoft Azure - Technical issue - Other
Description:
Odoo version: v13.0.20200515-0 (Ubuntu 16.04)
Wkhtmltopdf version: v0.12.5

I can't install the Wkhtmltopdf extension, always failed. I try to google to find any solutions on the Internet, install, update, remove, reinstall the package, but still failed. Seems the problem is about the package fontconfig.

And I have tried to install the version: v0.12.4, it is successful, but the Odoo app said Wkhtmltopdf cannot be found.

Anyone is facing the same issue?

Thanks everyone in advance.

michiel 2020-05-20 09:06:45 UTC #2

Hi @taylor.yip,

Did you follow the steps described in this guide?

https://docs.bitnami.com/azure/apps/odoo/configuration/install-wkhtmltopdf/

Regards,
Michiel

taylor.yip 2020-05-20 09:43:37 UTC #3

Hi Michiel,

Thanks for your response. Yes sure, I did follow the guide provided. But you may not be aware that Wkhtmltopdf didn't provide version 0.12.5 in linux-generic build anymore.

Instead, version 0.12.4 is available with linux-generic build. Then I used the guide provided with version 0.12.4 to install, but it got fontconfig error return.

Tried some other solutions found on the Internet and finally can install the version 0.12.4, but once the odoo has to produce the pdf, it prompts that Wkhtmltopdf cannot be found.

Then I tried again to install version 0.12.5 by using the following commands:

wget https://github.com/wkhtmltopdf/wkhtmltopdf/releases/download/0.12.5/wkhtmltox0.12.5-1.xenial_amd64.deb_
sudo apt install -f ./wkhtmltox0.12.5-1.xenial_amd64.deb_

Again, it prompts fontconfig error.

Can you try to deploy the odoo on Azure stack once? I have did nothing for the setting and go to install the wkhtmltopdf immediately.

And, could you please update the docs in order to correctly shown the installation with the latest wkhtmltopdf version? As recommended, it suggests to install version 0.12.5 on Ubuntu 16.04.4.

Thanks for your help.

Regards,
Taylor

michiel 2020-05-21 11:25:29 UTC #4

Hi @taylor.yip,

We will check the documentation regarding installing wkhtmltopdf. As a workaround, could you check the solution from this post:

https://community.bitnami.com/t/wkhtmltopdf-installation-error-in-last-ova-of-odoo/70863

Regards,
Michiel

ecointegrador 2020-05-21 12:20:40 UTC #5

Hi Michiel,

Yes from this email always I did this installation:

sudo apt-get install zlib1g libxrender1 libfreetype6 libxext6 libx11-6
sudo apt-get install fontconfig

find /opt/bitnami/common/bin -name fc-* | sudo xargs -I {} mv {} {}.bak

Is the only way to Wkhtmltopdf keep running.
The problem appear after install the Certificate for https and the PDF I
Attach it.

I download before install the certificate and all running well.

taylor.yip 2020-05-22 02:35:33 UTC #6

Hi @ecointegrador

Thanks for your support. I run the following commands:

sudo apt-get install zlib1g libxrender1 libfreetype6 libxext6 libx11-6
- it ran successfully without any error code return.

sudo apt-get install fontconfig
- i got the following error:

Regenerating fonts cache... failed.
See /var/log/fontconfig.log for more information.
dpkg: error processing package fontconfig (--configure):
subprocess installed post-installation script returned error exit status 1
Processing triggers for libc-bin (2.23-0ubuntu11) ...
Errors were encountered while processing:
fontconfig
E: Sub-process /usr/bin/dpkg returned an error code (1)

I ran the above two commands at once when I finished the deployment of the Odoo Certified by Bitnami image on Azure.

taylor.yip 2020-05-22 02:43:16 UTC #8

Hi @ecointegrador @michiel,

Thanks for your advice and support, I finally fixed the issues! My procedures are in the following:

find /opt/bitnami/common/bin -name fc-* | sudo xargs -I {} mv {} {}.bak

sudo apt-get install zlib1g libxrender1 libfreetype6 libxext6 libx11-6

sudo apt-get install fontconfig

wget https://github.com/wkhtmltopdf/wkhtmltopdf/releases/download/0.12.5/wkhtmltox_0.12.5-1.xenial_amd64.deb

sudo apt install -f ./wkhtmltox_0.12.5-1.xenial_amd64.deb

With the above procedures, I can successfully installed the Wkhtmltopdf extension successfully!

Thanks for your help again!

Regards,
Taylor

Odoo 13 Bitnami wkhtmltopdf problem

michiel 2020-05-22 07:53:35 UTC #10

Hi @taylor.yip,

Great to hear you solved the issue! We will update the documentation as soon as possible.

Regards,
Michiel

taylor.yip 2020-05-22 08:32:08 UTC #11

@michiel thanks for your support

taylor.yip 2020-05-22 08:32:43 UTC #12

@ecointegrador thanks for your help too

system 2020-06-05 08:32:49 UTC #13

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.

vikram-bitnami 2020-07-02 07:34:37 UTC #14

Hi. Quick note that we have also updated our docs with this information: https://docs.bitnami.com/azure/apps/odoo/configuration/install-wkhtmltopdf/

Bitnami provides free all-in-one installers, virtual machines and cloud images for popular open source applications. Get them now!