Thank you for using the Bitnami solution. Are you trying to access the database from a remote machine? By default, the database port for the nodes in this solution cannot be accessed over a public IP address. As a result, you will only be able to connect to your database nodes from machines that are running in the same network. For security reasons, we do not recommend making the database port accessible over a public IP address.
This documentation page explains different ways to access the database from the same network and from a different one.
There is not any ctlscript.sh file in the Multi Tier solutions, you need to use the
bitnami service to control the database
Happy to help!
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