Error while installing plugin in discourse

developerbishal 2020-07-27 04:48:34 UTC #1

Keywords: Discourse - AWS - Technical issue - Other
Description:
I am getting following error after installation of discourse-calendar plugin:

We're sorry, but something went wrong.
The issue has been logged for investigation. Please try again later.

Staging website address where i am having an error: http://18.166.51.124/

developerbishal 2020-07-27 07:10:30 UTC #2

Message generated from Bitnami support tool:

The files listed below are bigger than 10MB and have not been included, please notify the support agent.

/opt/bitnami/apps/discourse/htdocs/log/production.log

The support bundle was uploaded successfully to the Bitnami servers. Please copy the following code:

2cd72d2e-0120-0728-bc5f-1c3d307ad04a

davidg 2020-07-27 09:14:38 UTC #3

Hello @developerbishal,

It would interesting to know the content from /opt/bitnami/apps/discourse/htdocs/log/production.log. Could you please share with us the output of the following command?

sudo tail -n 100 /opt/bitnami/apps/discourse/htdocs/log/production.log

Regards

developerbishal 2020-07-27 09:18:05 UTC #4

Sure david, i will share the output shortly.

developerbishal 2020-07-27 09:29:13 UTC #5

Hi david, Here is the output of above command:

bitnami@ip-172-31-36-107:/home$ sudo tail -n 100 /opt/bitnami/apps/discourse/htdocs/log/production.log
Processing by StylesheetsController#show as CSS
Completed 200 OK in 36ms (ActiveRecord: 0.0ms | Allocations: 1684)
  Parameters: {"__ws"=>"18.166.51.124", "name"=>"poll_desktop_3_7283e014a37dd621fbb0b5172290cb3b91def882"}
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/stylesheet-cache/poll_desktop_3_7283e014a37dd621fbb0b5172290cb3b91def882.css (0.5ms)
Completed 200 OK in 25ms (ActiveRecord: 0.0ms | Allocations: 1685)
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/stylesheet-cache/desktop_theme_2_7fdc2d1703d49fc5e1cd578f31bf42e2f9ae514a.css (0.4ms)
Completed 200 OK in 29ms (ActiveRecord: 0.0ms | Allocations: 1696)
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/stylesheet-cache/discourse-presence_3_7283e014a37dd621fbb0b5172290cb3b91def882.css (2.8ms)
Completed 200 OK in 340ms (ActiveRecord: 0.0ms | Allocations: 38373)
Started GET "/extra-locales/admin?v=2afb1d7389075ef6e215a2d93bd44522" for 27.34.25.143 at 2020-07-27 03:49:52 +0000
Processing by ExtraLocalesController#show as */*
  Parameters: {"v"=>"2afb1d7389075ef6e215a2d93bd44522", "bundle"=>"admin"}
  Rendering text template
  Rendered text template (Duration: 0.0ms | Allocations: 1)
Completed 200 OK in 156ms (Views: 3.5ms | ActiveRecord: 0.0ms | Allocations: 16031)
Started GET "/svg-sprite/18.166.51.124/svg-2-a32c72d5ab3b4a9e9c5ab6b31f98052d655d3466.js" for 27.34.25.143 at 2020-07-27 03:49:52 +0000
Processing by SvgSpriteController#show as */*
  Parameters: {"hostname"=>"18.166.51.124", "theme_ids"=>"2", "version"=>"a32c72d5ab3b4a9e9c5ab6b31f98052d655d3466"}
Started GET "/admin/site_settings" for 27.34.25.143 at 2020-07-27 03:49:52 +0000
Processing by Admin::SiteSettingsController#index as JSON
Started GET "/about/live_post_counts.json" for 27.34.25.143 at 2020-07-27 03:49:52 +0000
Processing by AboutController#live_post_counts as JSON
Completed 200 OK in 87ms (Views: 0.4ms | ActiveRecord: 0.0ms | Allocations: 5408)
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/avatar_proxy/83ff53c1df9be7cd39f31cd40bd543cd511505ff.png (0.3ms)
  Rendering text template
  Rendered text template (Duration: 0.0ms | Allocations: 1)
Completed 200 OK in 353ms (Views: 1.9ms | ActiveRecord: 0.0ms | Allocations: 17623)
Completed 200 OK in 754ms (Views: 0.4ms | ActiveRecord: 0.0ms | Allocations: 106010)
Creating scope :open. Overwriting existing method Poll.open.
Creating scope :open. Overwriting existing method Poll.open.
Creating scope :open. Overwriting existing method Poll.open.
Started GET "/admin/site_settings/category/discourse_calendar" for 27.34.25.143 at 2020-07-27 04:16:10 +0000
Processing by Admin::SiteSettingsController#index as HTML
  Parameters: {"id"=>"discourse_calendar"}
  Rendering default/empty.html.erb within layouts/application
  Rendered default/empty.html.erb within layouts/application (Duration: 0.4ms | Allocations: 89)
  Rendered layouts/_head.html.erb (Duration: 3.6ms | Allocations: 268)
  Rendered common/_discourse_stylesheet.html.erb (Duration: 0.8ms | Allocations: 245)
  Rendered application/_header.html.erb (Duration: 0.3ms | Allocations: 77)
Completed 200 OK in 118ms (Views: 18.2ms | ActiveRecord: 0.0ms | Allocations: 20417)
Started GET "/stylesheets/desktop_3_7283e014a37dd621fbb0b5172290cb3b91def882.css?__ws=18.166.51.124" for 27.34.25.143 at 2020-07-27 04:16:10 +0000
Processing by StylesheetsController#show as CSS
  Parameters: {"__ws"=>"18.166.51.124", "name"=>"desktop_3_7283e014a37dd621fbb0b5172290cb3b91def882"}
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/stylesheet-cache/desktop_3_7283e014a37dd621fbb0b5172290cb3b91def882.css (0.5ms)
Completed 200 OK in 30ms (ActiveRecord: 0.0ms | Allocations: 2345)
Started GET "/stylesheets/discourse-local-dates_3_7283e014a37dd621fbb0b5172290cb3b91def882.css?__ws=18.166.51.124" for 27.34.25.143 at 2020-07-27 04:16:10 +0000
Processing by StylesheetsController#show as CSS
  Parameters: {"__ws"=>"18.166.51.124", "name"=>"discourse-local-dates_3_7283e014a37dd621fbb0b5172290cb3b91def882"}
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/stylesheet-cache/discourse-local-dates_3_7283e014a37dd621fbb0b5172290cb3b91def882.css (0.4ms)
Completed 200 OK in 22ms (ActiveRecord: 0.0ms | Allocations: 1708)
Started GET "/stylesheets/discourse-details_3_7283e014a37dd621fbb0b5172290cb3b91def882.css?__ws=18.166.51.124" for 27.34.25.143 at 2020-07-27 04:16:10 +0000
Processing by StylesheetsController#show as CSS
  Parameters: {"__ws"=>"18.166.51.124", "name"=>"discourse-details_3_7283e014a37dd621fbb0b5172290cb3b91def882"}
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/stylesheet-cache/discourse-details_3_7283e014a37dd621fbb0b5172290cb3b91def882.css (0.4ms)
Completed 200 OK in 12ms (ActiveRecord: 0.0ms | Allocations: 1675)
Started GET "/stylesheets/discourse-presence_3_7283e014a37dd621fbb0b5172290cb3b91def882.css?__ws=18.166.51.124" for 27.34.25.143 at 2020-07-27 04:16:10 +0000
Processing by StylesheetsController#show as CSS
  Parameters: {"__ws"=>"18.166.51.124", "name"=>"discourse-presence_3_7283e014a37dd621fbb0b5172290cb3b91def882"}
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/stylesheet-cache/discourse-presence_3_7283e014a37dd621fbb0b5172290cb3b91def882.css (0.4ms)
Completed 200 OK in 15ms (ActiveRecord: 0.0ms | Allocations: 1675)
Started GET "/stylesheets/lazy-yt_3_7283e014a37dd621fbb0b5172290cb3b91def882.css?__ws=18.166.51.124" for 27.34.25.143 at 2020-07-27 04:16:10 +0000
Processing by StylesheetsController#show as CSS
  Parameters: {"__ws"=>"18.166.51.124", "name"=>"lazy-yt_3_7283e014a37dd621fbb0b5172290cb3b91def882"}
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/stylesheet-cache/lazy-yt_3_7283e014a37dd621fbb0b5172290cb3b91def882.css (0.5ms)
Completed 200 OK in 27ms (ActiveRecord: 0.0ms | Allocations: 1675)
Started GET "/stylesheets/poll_3_7283e014a37dd621fbb0b5172290cb3b91def882.css?__ws=18.166.51.124" for 27.34.25.143 at 2020-07-27 04:16:10 +0000
Processing by StylesheetsController#show as CSS
  Parameters: {"__ws"=>"18.166.51.124", "name"=>"poll_3_7283e014a37dd621fbb0b5172290cb3b91def882"}
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/stylesheet-cache/poll_3_7283e014a37dd621fbb0b5172290cb3b91def882.css (0.5ms)
Completed 200 OK in 12ms (ActiveRecord: 0.0ms | Allocations: 1675)
Started GET "/extra-locales/admin?v=2afb1d7389075ef6e215a2d93bd44522" for 27.34.25.143 at 2020-07-27 04:16:11 +0000
Processing by ExtraLocalesController#show as */*
  Parameters: {"v"=>"2afb1d7389075ef6e215a2d93bd44522", "bundle"=>"admin"}
  Rendering text template
  Rendered text template (Duration: 0.0ms | Allocations: 1)
Completed 200 OK in 91ms (Views: 3.5ms | ActiveRecord: 0.0ms | Allocations: 15709)
Started GET "/stylesheets/desktop_theme_2_7fdc2d1703d49fc5e1cd578f31bf42e2f9ae514a.css?__ws=18.166.51.124" for 27.34.25.143 at 2020-07-27 04:16:12 +0000
Processing by StylesheetsController#show as CSS
  Parameters: {"__ws"=>"18.166.51.124", "name"=>"desktop_theme_2_7fdc2d1703d49fc5e1cd578f31bf42e2f9ae514a"}
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/stylesheet-cache/desktop_theme_2_7fdc2d1703d49fc5e1cd578f31bf42e2f9ae514a.css (0.4ms)
Completed 200 OK in 17ms (ActiveRecord: 0.0ms | Allocations: 2174)
Started GET "/svg-sprite/18.166.51.124/svg-2-a32c72d5ab3b4a9e9c5ab6b31f98052d655d3466.js" for 27.34.25.143 at 2020-07-27 04:16:12 +0000
Processing by SvgSpriteController#show as */*
  Parameters: {"hostname"=>"18.166.51.124", "theme_ids"=>"2", "version"=>"a32c72d5ab3b4a9e9c5ab6b31f98052d655d3466"}
  Rendering text template
  Rendered text template (Duration: 0.0ms | Allocations: 1)
Completed 200 OK in 62ms (Views: 1.8ms | ActiveRecord: 0.0ms | Allocations: 17561)
Started GET "/about/live_post_counts.json" for 27.34.25.143 at 2020-07-27 04:16:12 +0000
Processing by AboutController#live_post_counts as JSON
Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 0.0ms | Allocations: 2161)
Sent file /opt/bitnami/apps/discourse/htdocs/tmp/avatar_proxy/83ff53c1df9be7cd39f31cd40bd543cd511505ff.png (0.3ms)
Unexpected error in Message Bus : bootsnap doesn't have permission to write cache entries in 'tmp/cache/bootsnap-compile-cache' (or, less likely, doesn't have permission to read '/opt/bitnami/apps/discourse/htdocs/vendor/bundle/ruby/2.6.0/gems/rack-2.2.2/lib/rack/media_type.rb')
Started GET "/favicon.ico" for 27.34.25.143 at 2020-07-27 04:16:37 +0000
ActionController::RoutingError (No route matches [GET] "/favicon.ico")
/opt/bitnami/apps/discourse/htdocs/vendor/bundle/ruby/2.6.0/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/debug_exceptions.rb:36:in `call'
Failed to handle exception in exception app middleware : Permission denied @ rb_sysopen - tmp/cache/bootsnap-load-path-cache.9450.77129.tmp
Started GET "/favicon.ico" for 27.34.25.143 at 2020-07-27 04:16:38 +0000
ActionController::RoutingError (No route matches [GET] "/favicon.ico")
/opt/bitnami/apps/discourse/htdocs/vendor/bundle/ruby/2.6.0/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/debug_exceptions.rb:36:in `call'
Failed to handle exception in exception app middleware : bootsnap doesn't have permission to write cache entries in 'tmp/cache/bootsnap-compile-cache' (or, less likely, doesn't have permission to read '/opt/bitnami/apps/discourse/htdocs/lib/topic_query_sql.rb')

developerbishal 2020-07-27 09:57:20 UTC #6

@davidg Any idea to resolve current issue on website please ? (http://18.166.51.124/)

davidg 2020-07-28 09:38:03 UTC #7

Hello @developerbishal,

It seems to be a issue with the permissions. Try this:

sudo chmod -R 775 /opt/bitnami/apps/discourse/htdocs/tmp/
sudo chown -R bitnami:daemon /opt/bitnami/apps/discourse/htdocs/tmp/

I hope it helps

GCP Discourse error after attempting to install plug-in 'Spoiler-Alert'

developerbishal 2020-07-28 09:50:29 UTC #8

Thank you for your support.

system 2020-08-11 09:50:39 UTC #9

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