Error timeout Wordpress+Amazon Light Sail

glassidentity 2021-02-19 22:31:30 UTC #1

Keywords: WordPress + NGINX + SSL - AWS - Technical issue - Connectivity (SSH/FTP)
Description:
I have a wordpress site on Amazon LightSail
it keeps going down every 30 minutes and it says Err Time Out
I really need help, what can i do?
I read to set and increase the timeout limit, is it correct? how can i do it?
Please help me thank you

jcarmona 2021-02-22 09:26:20 UTC #2

Hi @glassidentity

Thanks for using Bitnami WordPress + NGINX + SSL!

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool in a cloud image or virtual machine

Please note that you need to paste the code ID that is shown at the end.

Bitnami provides free all-in-one installers, virtual machines and cloud images for popular open source applications. Get them now!