Error starting stack after OS X Big Sur update, cannot calculate MAC address: signal: killed

umdwen 2021-02-23 16:23:09 UTC #1

Keywords: WordPress Multisite - OS X - Technical issue - Upgrade
Description:
Hi!

After updating OS X to 11.2.1, Multisite didn't open at all. Updated to the latest Bitnami wordpressmultisite installer, the app opened, and got the 'cannot calculate MAC address: signal: killed' error when hitting 'start'.

Reading around there've been similar issues but didn't come to a solution for me, including the qemu process: https://community.bitnami.com/t/problem-when-starting-bitnami-wordpress-application/82342/19

michiel 2021-02-24 11:31:42 UTC #2

Hi @umdwen,

Did you execute the same commands as @jota mentioned? What was the output?

Regards,
Michiel

umdwen 2021-02-24 13:37:04 UTC #3

Yep, qemu-img check -r all ./wordpress/vm/machine.qcow2 found and corrected the errors:
The following inconsistencies were found and repaired:

0 leaked clusters
107503 corruptions

Double checking the fixed image now...
No errors were found on the image.
107480/244141 = 44.02% allocated, 3.65% fragmented, 0.00% compressed clusters
Image end offset: 7045644288

But the same error upon trying to start the stack:

cannot calculate MAC address: signal: killed

michiel 2021-02-25 17:29:43 UTC #4

Hi @umdwen,

Could you run the bnsupport tool on the VM and send me the code ID it outputs at the end?

Regards,
Michiel

umdwen 2021-02-25 18:27:47 UTC #5

So I had a previous single site installation of Bitnami Wordpress, which the tools works on -- bitnami-wordpress-info-20210225-132446-16467.

But, I don't have a similar Applications/Wordpress-x.x folder for the tool to work on with the Wordpress Multisite install. Is there one? Normally I had to spin up the stack to mount and access its folders, but obviously can't do that.

jota 2021-02-26 12:01:56 UTC #6

Hi @umdwen,

The WordPress Multisite files are inside a qcow file in the ~/.bitnami folder. @michiel requested you to run the Bitnami Support tool and you would need to run it inside the VM but as you can't start it, it's impossible to run the tool. However, we can obtain more information about your installation to try to find the root cause of the issue. Can you run these commands?

echo "Obtaining permissions configuration of the .bitnami folder"
echo
ls -laR ~/.bitnami
echo
echo "Obtaining list of log files in the /tmp folder"
echo
ls -lart /tmp/stackman*.log
echo
echo "Obtaning info of the lastest log file"
echo
cat $(ls -arlt /tmp/stackman*.log | tail -n 1 | awk '{print $9}')

Note: If there is not any stackman log file in the /tmp folder, please try to start the VM again so it creates a log file

Thanks

umdwen 2021-02-26 13:26:19 UTC #7

(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

umdwen 2021-02-26 13:27:28 UTC #8

Thanks! Here is the output of the last command:

cat $(ls -arlt /tmp/stackman*.log | tail -n 1 | awk '{print $9}')
time="2021-02-24T08:36:36-05:00" level=info msg="Using \"/Applications/Wordpressmultisite.app/Contents/Resources\""
time="2021-02-24T08:36:37-05:00" level=debug msg="hyperkit called with args [-M -A -H -U 42AE4B0D-1A0F-4D5D-8187-DC2E1A0653A5 -c 1 -m 700M -s 0:0,hostbridge -s 31,lpc -l com1,autopty=/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/tmp/tty,log=/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/log/boot.log -s 2:0,virtio-net -F /Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/tmp/machine.pid -s 4:0,virtio-blk,file:///Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/vm/machine.qcow2?sync=os&buffered=1,format=qcow,qcow-config=discard=true;compact_after_unmaps=0;keep_erased=0;runtime_asserts=false -f kexec,/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/vm/vmlinuz,/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/vm/initrd.img,earlyprintk=serial console=ttyS0 root=/dev/vda1]: stdout: ; stderr: "

jota 2021-03-02 08:05:57 UTC #9

Hi @umdwen,

You didn't run all the commands I posted above, can you run this one now?

ls -laR ~/.bitnami

Thanks

umdwen 2021-03-02 14:19:59 UTC #10

apologies!

umdwen-imac:machines umdwen$ echo "Obtaining permissions configuration of the .bitnami folder"
Obtaining permissions configuration of the .bitnami folder
umdwen-imac:machines umdwen$ echo

umdwen-imac:machines umdwen$ ls -laR ~/.bitnami
total 0
drwxr-xr-x   3 umdwen  staff    96 Dec  6  2018 .
drwxr-xr-x+ 61 umdwen  staff  1952 Feb 23 11:01 ..
drwxr-xr-x   4 umdwen  staff   128 Dec  6  2018 stackman

/Users/umdwen/.bitnami/stackman:
total 0
drwxr-xr-x  4 umdwen  staff  128 Dec  6  2018 .
drwxr-xr-x  3 umdwen  staff   96 Dec  6  2018 ..
drwxr-xr-x  3 umdwen  staff   96 Dec  6  2018 helpers
drwxr-xr-x  6 umdwen  staff  192 Feb 23 10:57 machines

/Users/umdwen/.bitnami/stackman/helpers:
total 3592
drwxr-xr-x  3 umdwen  staff       96 Dec  6  2018 .
drwxr-xr-x  4 umdwen  staff      128 Dec  6  2018 ..
-rwsr-xr-x  1 root    wheel  1838048 Dec  6  2018 hyperkit

/Users/umdwen/.bitnami/stackman/machines:
total 0
drwxr-xr-x   6 umdwen  staff  192 Feb 23 10:57 .
drwxr-xr-x   4 umdwen  staff  128 Dec  6  2018 ..
drwxr-xr-x  10 umdwen  staff  320 Nov  8  2019 wordpress
drwxr-xr-x  10 umdwen  staff  320 Feb 23 10:57 wordpress.back
drwxr-xr-x  10 umdwen  staff  320 Dec 16  2019 wordpressmultisite
drwxr-xr-x   9 umdwen  staff  288 Dec  6  2018 xampp

/Users/umdwen/.bitnami/stackman/machines/wordpress:
total 16
drwxr-xr-x  10 umdwen  staff   320 Nov  8  2019 .
drwxr-xr-x   6 umdwen  staff   192 Feb 23 10:57 ..
drwxr-xr-x   2 umdwen  staff    64 Nov  8  2019 data
-rw-r--r--   1 umdwen  staff    39 Nov  8  2019 db
drwxr-xr-x   3 umdwen  staff    96 Nov  8  2019 log
-rw-r--r--   1 umdwen  staff  1493 Dec 17  2019 metadata.json
drwx------   4 umdwen  staff   128 Nov  8  2019 ssh
drwxr-xr-x   3 umdwen  staff    96 Dec 17  2019 tmp
drwxr-xr-x   6 umdwen  staff   192 Nov  8  2019 vm
drwxr-xr-x   3 umdwen  staff    96 Nov  8  2019 volumes

/Users/umdwen/.bitnami/stackman/machines/wordpress/data:
total 0
drwxr-xr-x   2 umdwen  staff   64 Nov  8  2019 .
drwxr-xr-x  10 umdwen  staff  320 Nov  8  2019 ..

/Users/umdwen/.bitnami/stackman/machines/wordpress/log:
total 128
drwxr-xr-x   3 umdwen  staff     96 Nov  8  2019 .
drwxr-xr-x  10 umdwen  staff    320 Nov  8  2019 ..
-rw-r--r--   1 root    staff  65536 Dec 17  2019 boot.log

/Users/umdwen/.bitnami/stackman/machines/wordpress/ssh:
total 16
drwx------   4 umdwen  staff   128 Nov  8  2019 .
drwxr-xr-x  10 umdwen  staff   320 Nov  8  2019 ..
-rw-------   1 umdwen  staff  1679 Nov  8  2019 id_rsa
-rw-------   1 umdwen  staff   381 Nov  8  2019 id_rsa.pub

/Users/umdwen/.bitnami/stackman/machines/wordpress/tmp:
total 0
drwxr-xr-x   3 umdwen  staff   96 Dec 17  2019 .
drwxr-xr-x  10 umdwen  staff  320 Nov  8  2019 ..
lrwxr-xr-x   1 root    staff   12 Dec 17  2019 tty -> /dev/ttys002

/Users/umdwen/.bitnami/stackman/machines/wordpress/vm:
total 13804592
drwxr-xr-x   6 umdwen  staff         192 Nov  8  2019 .
drwxr-xr-x  10 umdwen  staff         320 Nov  8  2019 ..
-rw-r--r--   1 umdwen  staff      524288 Nov  8  2019 firstboot.qcow2
-rw-r--r--   1 umdwen  staff    17534606 Nov  8  2019 initrd.img
-rw-r--r--   1 umdwen  staff  7078805504 Feb 23 10:58 machine.qcow2
-rw-r--r--   1 umdwen  staff     4245280 Nov  8  2019 vmlinuz

/Users/umdwen/.bitnami/stackman/machines/wordpress/volumes:
total 0
drwxr-xr-x   3 umdwen  staff   96 Nov  8  2019 .
drwxr-xr-x  10 umdwen  staff  320 Nov  8  2019 ..
drwxr-xr-x   2 umdwen  staff   64 Nov  8  2019 root

/Users/umdwen/.bitnami/stackman/machines/wordpress/volumes/root:
total 0
drwxr-xr-x  2 umdwen  staff  64 Nov  8  2019 .
drwxr-xr-x  3 umdwen  staff  96 Nov  8  2019 ..

/Users/umdwen/.bitnami/stackman/machines/wordpress.back:
total 16
drwxr-xr-x  10 umdwen  staff   320 Feb 23 10:57 .
drwxr-xr-x   6 umdwen  staff   192 Feb 23 10:57 ..
drwxr-xr-x   2 umdwen  staff    64 Feb 23 10:57 data
-rw-r--r--   1 umdwen  staff    39 Feb 23 10:57 db
drwxr-xr-x   3 umdwen  staff    96 Feb 23 10:57 log
-rw-r--r--   1 umdwen  staff  1493 Feb 23 10:57 metadata.json
drwx------   4 umdwen  staff   128 Feb 23 10:57 ssh
drwxr-xr-x   3 umdwen  staff    96 Feb 23 10:57 tmp
drwxr-xr-x   6 umdwen  staff   192 Feb 23 10:57 vm
drwxr-xr-x   3 umdwen  staff    96 Feb 23 10:57 volumes

/Users/umdwen/.bitnami/stackman/machines/wordpress.back/data:
total 0
drwxr-xr-x   2 umdwen  staff   64 Feb 23 10:57 .
drwxr-xr-x  10 umdwen  staff  320 Feb 23 10:57 ..

/Users/umdwen/.bitnami/stackman/machines/wordpress.back/log:
total 128
drwxr-xr-x   3 umdwen  staff     96 Feb 23 10:57 .
drwxr-xr-x  10 umdwen  staff    320 Feb 23 10:57 ..
-rw-r--r--   1 umdwen  staff  65536 Feb 23 10:57 boot.log

/Users/umdwen/.bitnami/stackman/machines/wordpress.back/ssh:
total 16
drwx------   4 umdwen  staff   128 Feb 23 10:57 .
drwxr-xr-x  10 umdwen  staff   320 Feb 23 10:57 ..
-rw-------   1 umdwen  staff  1679 Feb 23 10:57 id_rsa
-rw-------   1 umdwen  staff   381 Feb 23 10:57 id_rsa.pub

/Users/umdwen/.bitnami/stackman/machines/wordpress.back/tmp:
total 0
drwxr-xr-x   3 umdwen  staff   96 Feb 23 10:57 .
drwxr-xr-x  10 umdwen  staff  320 Feb 23 10:57 ..
lrwxr-xr-x   1 umdwen  staff   12 Feb 23 10:57 tty -> /dev/ttys002

/Users/umdwen/.bitnami/stackman/machines/wordpress.back/vm:
total 13873712
drwxr-xr-x   6 umdwen  staff         192 Feb 23 10:57 .
drwxr-xr-x  10 umdwen  staff         320 Feb 23 10:57 ..
-rw-r--r--   1 umdwen  staff      524288 Feb 23 10:57 firstboot.qcow2
-rw-r--r--   1 umdwen  staff    17534606 Feb 23 10:57 initrd.img
-rw-r--r--   1 umdwen  staff  7078805504 Feb 23 10:57 machine.qcow2
-rw-r--r--   1 umdwen  staff     4245280 Feb 23 10:57 vmlinuz

/Users/umdwen/.bitnami/stackman/machines/wordpress.back/volumes:
total 0
drwxr-xr-x   3 umdwen  staff   96 Feb 23 10:57 .
drwxr-xr-x  10 umdwen  staff  320 Feb 23 10:57 ..
drwxr-xr-x   2 umdwen  staff   64 Feb 23 10:57 root

/Users/umdwen/.bitnami/stackman/machines/wordpress.back/volumes/root:
total 0
drwxr-xr-x  2 umdwen  staff  64 Feb 23 10:57 .
drwxr-xr-x  3 umdwen  staff  96 Feb 23 10:57 ..

/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite:
total 16
drwxr-xr-x  10 umdwen  staff   320 Dec 16  2019 .
drwxr-xr-x   6 umdwen  staff   192 Feb 23 10:57 ..
drwxr-xr-x   2 umdwen  staff    64 Dec 16  2019 data
-rw-r--r--   1 umdwen  staff    81 Feb 23 10:51 db
drwxr-xr-x   3 umdwen  staff    96 Dec 16  2019 log
-rw-r--r--   1 umdwen  staff  1520 Feb 24 08:36 metadata.json
drwx------   4 umdwen  staff   128 Dec 16  2019 ssh
drwxr-xr-x   3 umdwen  staff    96 Jan 18 10:53 tmp
drwxr-xr-x   6 umdwen  staff   192 Dec 16  2019 vm
drwxr-xr-x   3 umdwen  staff    96 Dec 16  2019 volumes

/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/data:
total 0
drwxr-xr-x   2 umdwen  staff   64 Dec 16  2019 .
drwxr-xr-x  10 umdwen  staff  320 Dec 16  2019 ..

/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/log:
total 128
drwxr-xr-x   3 umdwen  staff     96 Dec 16  2019 .
drwxr-xr-x  10 umdwen  staff    320 Dec 16  2019 ..
-rw-r--r--   1 root    staff  65536 Jan 18 08:31 boot.log

/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/ssh:
total 16
drwx------   4 umdwen  staff   128 Dec 16  2019 .
drwxr-xr-x  10 umdwen  staff   320 Dec 16  2019 ..
-rw-------   1 umdwen  staff  1675 Dec 16  2019 id_rsa
-rw-------   1 umdwen  staff   381 Dec 16  2019 id_rsa.pub

/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/tmp:
total 0
drwxr-xr-x   3 umdwen  staff   96 Jan 18 10:53 .
drwxr-xr-x  10 umdwen  staff  320 Dec 16  2019 ..
lrwxr-xr-x   1 root    staff   12 Jan 18 08:31 tty -> /dev/ttys000

/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/vm:
total 15896704
drwxr-xr-x   6 umdwen  staff         192 Dec 16  2019 .
drwxr-xr-x  10 umdwen  staff         320 Dec 16  2019 ..
-rw-r--r--   1 umdwen  staff      524288 Dec 16  2019 firstboot.qcow2
-rw-r--r--   1 umdwen  staff    17534606 Dec 16  2019 initrd.img
-rw-r--r--   1 umdwen  staff  8149663744 Jan 18 10:53 machine.qcow2
-rw-r--r--   1 umdwen  staff     4245280 Dec 16  2019 vmlinuz

/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/volumes:
total 0
drwxr-xr-x   3 umdwen  staff   96 Dec 16  2019 .
drwxr-xr-x  10 umdwen  staff  320 Dec 16  2019 ..
drwxr-xr-x   2 umdwen  staff   64 Dec 16  2019 root

/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/volumes/root:
total 0
drwxr-xr-x  2 umdwen  staff  64 Dec 16  2019 .
drwxr-xr-x  3 umdwen  staff  96 Dec 16  2019 ..

/Users/umdwen/.bitnami/stackman/machines/xampp:
total 16
drwxr-xr-x  9 umdwen  staff   288 Dec  6  2018 .
drwxr-xr-x  6 umdwen  staff   192 Feb 23 10:57 ..
drwxr-xr-x  2 umdwen  staff    64 Dec  6  2018 data
-rw-r--r--  1 umdwen  staff    39 Dec  6  2018 db
drwxr-xr-x  3 umdwen  staff    96 Dec  6  2018 log
-rw-r--r--  1 umdwen  staff  1463 May 29  2019 metadata.json
drwx------  4 umdwen  staff   128 Dec  6  2018 ssh
drwxr-xr-x  3 umdwen  staff    96 May 29  2019 tmp
drwxr-xr-x  6 umdwen  staff   192 Dec  6  2018 vm

/Users/umdwen/.bitnami/stackman/machines/xampp/data:
total 0
drwxr-xr-x  2 umdwen  staff   64 Dec  6  2018 .
drwxr-xr-x  9 umdwen  staff  288 Dec  6  2018 ..

/Users/umdwen/.bitnami/stackman/machines/xampp/log:
total 128
drwxr-xr-x  3 umdwen  staff     96 Dec  6  2018 .
drwxr-xr-x  9 umdwen  staff    288 Dec  6  2018 ..
-rw-r--r--  1 root    staff  65536 May 29  2019 boot.log

/Users/umdwen/.bitnami/stackman/machines/xampp/ssh:
total 16
drwx------  4 umdwen  staff   128 Dec  6  2018 .
drwxr-xr-x  9 umdwen  staff   288 Dec  6  2018 ..
-rw-------  1 umdwen  staff  1675 Dec  6  2018 id_rsa
-rw-------  1 umdwen  staff   381 Dec  6  2018 id_rsa.pub

/Users/umdwen/.bitnami/stackman/machines/xampp/tmp:
total 0
drwxr-xr-x  3 umdwen  staff   96 May 29  2019 .
drwxr-xr-x  9 umdwen  staff  288 Dec  6  2018 ..
lrwxr-xr-x  1 root    staff   12 May 29  2019 tty -> /dev/ttys001

/Users/umdwen/.bitnami/stackman/machines/xampp/vm:
total 2216560
drwxr-xr-x  6 umdwen  staff         192 Dec  6  2018 .
drwxr-xr-x  9 umdwen  staff         288 Dec  6  2018 ..
-rw-r--r--  1 umdwen  staff      524288 Dec  6  2018 firstboot.qcow2
-rw-r--r--  1 umdwen  staff    17503529 Dec  6  2018 initrd.img
-rw-r--r--  1 umdwen  staff  1145634816 May 29  2019 machine.qcow2
-rw-r--r--  1 umdwen  staff     4237088 Dec  6  2018 vmlinuz
umdwen-imac:machines umdwen$ echo

umdwen-imac:machines umdwen$ echo "Obtaining list of log files in the /tmp folder"
Obtaining list of log files in the /tmp folder
umdwen-imac:machines umdwen$ echo

umdwen-imac:machines umdwen$ ls -lart /tmp/stackman*.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:25 /tmp/stackman-1614093919.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:25 /tmp/stackman-1614093928.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:25 /tmp/stackman-1614093952.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:28 /tmp/stackman-1614094106.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:28 /tmp/stackman-1614094115.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:28 /tmp/stackman-1614094137.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:29 /tmp/stackman-1614094146.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:29 /tmp/stackman-1614094162.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:29 /tmp/stackman-1614094166.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:29 /tmp/stackman-1614094168.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 10:29 /tmp/stackman-1614094181.log
-rw-r--r--  1 umdwen  wheel  1848 Feb 23 10:52 /tmp/stackman-1614095475.log
-rw-r--r--  1 umdwen  wheel   982 Feb 23 10:54 /tmp/stackman-1614095658.log
-rw-r--r--  1 umdwen  wheel  1848 Feb 23 10:59 /tmp/stackman-1614095927.log
-rw-r--r--  1 umdwen  wheel  1848 Feb 23 11:11 /tmp/stackman-1614096570.log
-rw-r--r--  1 umdwen  wheel     0 Feb 23 11:12 /tmp/stackman-1614096738.log
-rw-r--r--  1 umdwen  wheel  2892 Feb 23 11:27 /tmp/stackman-1614096860.log
-rw-r--r--  1 umdwen  wheel     0 Feb 24 08:33 /tmp/stackman-1614173632.log
-rw-r--r--  1 umdwen  wheel   984 Feb 24 08:35 /tmp/stackman-1614173702.log
-rw-r--r--  1 umdwen  wheel   982 Feb 24 08:36 /tmp/stackman-1614173796.log
umdwen-imac:machines umdwen$ echo

umdwen-imac:machines umdwen$ echo "Obtaning info of the lastest log file"
umdwen-imac:machines umdwen$ cat $(ls -arlt /tmp/stackman*.log | tail -n 1 | awk '{print $9}')
time="2021-02-24T08:36:36-05:00" level=info msg="Using \"/Applications/Wordpressmultisite.app/Contents/Resources\""
time="2021-02-24T08:36:37-05:00" level=debug msg="hyperkit called with args [-M -A -H -U 42AE4B0D-1A0F-4D5D-8187-DC2E1A0653A5 -c 1 -m 700M -s 0:0,hostbridge -s 31,lpc -l com1,autopty=/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/tmp/tty,log=/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/log/boot.log -s 2:0,virtio-net -F /Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/tmp/machine.pid -s 4:0,virtio-blk,file:///Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/vm/machine.qcow2?sync=os&buffered=1,format=qcow,qcow-config=discard=true;compact_after_unmaps=0;keep_erased=0;runtime_asserts=false -f kexec,/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/vm/vmlinuz,/Users/umdwen/.bitnami/stackman/machines/wordpressmultisite/vm/initrd.img,earlyprintk=serial console=ttyS0 root=/dev/vda1]: stdout: ; stderr: "

jota 2021-03-03 10:01:30 UTC #11

Hi @umdwen,

The permissions seems correct. The team is taking a look at the information in this ticket and will investigate the issue further. In the meantime, let's get the output of this command to confirm you are using the latest version of the Bitnami WordPress Multisite solution

/Applications/Wordpressmultisite.app/Contents/MacOS/stackman version

The output should be similar to this one

% /Applications/Wordpressmultisite.app/Contents/MacOS/stackman version
Stackman
  Version:     1.0.4
  Built:       2020-08-03 10:28:11 UTC
  Git commit:  1787734

jota 2021-03-03 10:36:43 UTC #12

Hi again @umdwen,

It seems that the hyperkit binary was not updated properly. Please follow these steps to update it:

Open the command line and run this command

sudo rm -rf /Users/umdwen/.bitnami/stackman/helpers/hyperkit

Download the latest version of the Bitnami WordPress Multisite solution from bitnami.com

https://bitnami.com/stack/wordpress-multisite/installer

Mount the .dmg file and update the WordPress Multisite application under the /Applications folder with new one.
Start the OS X VM again and let us know if everything works properly now.

umdwen 2021-03-03 12:46:27 UTC #13

Yes, it works! Bless you! Thanks so much to you and your team! I know grinding in these forums must be rough, but your help is greatly, greatly appreciated.

All the best.

jota 2021-03-04 10:45:12 UTC #14

Awesome! I'm glad to hear that

Enjoy

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