Error 500 on AWS wordpress using elementor

Keywords: WordPress - AWS - Technical issue - Other
bnsupport ID: c5f0907c-cd8a-5def-0c00-742076eddc12

i have a site hosted on AWS , I have used your image from the market place
the site the up and running , but when editing or adding pages , and editing it with elementor i get error 500

i searched and found that this is a memory issue
I did all steps here

and the memory limit is 1024 m
but i still get the errors

please advise

Hi @aviorn

I see some errors in the logs that, indeed, point to a memory issue:

[Thu Dec 13 13:52:03.079445 2018] [proxy_fcgi:error] [pid 19274:tid 140357643593472] (12)Cannot allocate memory: [client] AH01075: Error dispatching request to : (passing brigade to output filters), referer:
[Thu Dec 13 13:52:29.248787 2018] [substitute:error] [pid 19272:tid 140357685556992] [client] AH01328: Line too long, URI /wp-admin/post.php, referer:

Could you run and share the steps described in this guide? Also, I’d like to see the output of the following command:

free -mh

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The Problem was solved by
Elementor -> Settings -> Advanced tab

change “Switch Editor Loader Method” to Enable

hopes this will help someone

1 Like

Hi @aviorn

I am glad you finally solved the issue! I will mark your post as solution.

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